Front Desk Associate

1 day ago

Gimli, Canada Viking Inn Full time
Job Title: Front Desk Clerk, Hotel

Viking Inn is seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, taking into account the specific needs of each group.
  • Take, cancel, and change room reservations as needed, ensuring accurate and up-to-date information.
  • Provide general information about points of interest in the area, enhancing the guest experience.
  • Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
  • Balance cash and complete balance sheets, cash reports, and related forms with accuracy and attention to detail.
  • Maintain an inventory of vacancies, reservations, and room assignments, ensuring optimal room utilization.
  • Follow emergency and safety procedures, prioritizing the well-being of our guests and staff.
  • Clerical duties, including faxing, filing, and photocopying, will also be a part of your responsibilities.
  • Answer telephone calls and relay messages in a professional and timely manner.
  • Assist clients/guests with special needs, providing personalized support and care.
  • Contact customers to deliver requested wake-up calls, ensuring a smooth and stress-free stay.
  • Provide exceptional customer service, addressing guest concerns and resolving issues promptly and professionally.
Personal Suitability:
  • Client focus: Prioritize guest needs and provide personalized service.
  • Excellent oral communication: Clearly and effectively communicate with guests and staff.
  • Excellent written communication: Accurately and professionally document guest interactions and transactions.
  • Reliability: Demonstrate a strong work ethic and commitment to meeting deadlines.
  • Team player: Collaborate with colleagues to achieve common goals and objectives.
Experience:
  • Experience an asset: Previous experience in a front desk or customer service role is highly valued.
Support for Diversity and Inclusion:
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • Provides awareness training to employees to create a welcoming work environment for youth.
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives.
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers.
  • Applies hiring policies that discourage age discrimination.
  • Applies hiring policies that discourage discrimination against members of visible minorities.

Viking Inn is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    Job SummaryViking Inn is seeking a highly organized and customer-focused Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely...

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    Job SummaryViking Inn is seeking a highly organized and customer-focused Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely...

  • Front Desk Associate

    3 weeks ago

    Gimli, Canada Viking Inn Full time

    Job SummaryViking Inn is seeking a highly organized and customer-focused Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely...

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    Job SummaryViking Inn is seeking a highly organized and customer-focused Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely...

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    Job SummaryViking Inn is seeking a highly organized and customer-focused Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms in a timely...

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.", "ul": [{"li":...

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.", "ul": [{"li":...

  • Front Desk Associate

    4 days ago

    Gimli, Canada Viking Inn Full time

    Job Title: Front Desk Clerk, HotelViking Inn is seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests and assign rooms in a timely...

  • Front Desk Associate

    5 days ago

    Gimli, Canada Viking Inn Full time

    Job Title: Front Desk Clerk, HotelViking Inn is seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests and assign rooms in a timely...

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay. If you have a passion for delivering outstanding customer service and are...

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay. If you have a passion for delivering outstanding customer experiences and...

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay. If you have a passion for delivering outstanding customer experiences and...

  • Front Desk Associate

    1 week ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay. If you have a passion for delivering outstanding customer service and are...

  • Front Desk Associate

    1 week ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay. If you have a passion for delivering outstanding customer service and are...

  • Front Desk Associate

    2 weeks ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay. If you have a passion for delivering outstanding customer service and are...

  • Front Desk Associate

    7 days ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay. If you have a passion for delivering outstanding customer service and are...

  • Front Desk Associate

    1 week ago

    Gimli, Canada Viking Inn Full time

    {"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay. If you have a passion for delivering outstanding customer service and are...

  • Guest Services Coordinator

    3 weeks ago

    Gimli, Canada Viking Inn Full time

    Job SummaryViking Inn is seeking a highly organized and customer-focused Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Registration and Check-In/Check-OutRegister arriving guests and...

  • Hotel Receptionist

    3 weeks ago

    Gimli, Canada Viking Inn Full time

    Job SummaryViking Inn is seeking a highly organized and customer-focused Front Desk Associate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Registration and Check-In/Check-OutRegister arriving guests and...

  • Seasonal Front Desk Agent

    3 months ago

    Gimli, Canada Lakeview Gimli Resort Full time

    You are the first point of contact with all of our guests either in person or on the phone. You will assist guests with making reservations, checking into the Hotel and checking out of the Hotel. Answering questions about the Hotel and the surrounding areas. Verify guest information and do what you can to allow our guests to enjoy their stay. **Job...