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Front Desk Associate

2 months ago

Gimli, Canada Viking Inn Full time

{"h2": "Job Summary", "p": "We are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Viking Inn. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay. If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply.", "ul": [{"li": "Register arriving guests and assign rooms", "li": "Process group arrivals and departures", "li": "Take, cancel and change room reservations", "li": "Provide general information about points of interest in the area", "li": "Process guests\u2019 departures, calculate charges and receive payments", "li": "Balance cash and complete balance sheets, cash reports and related forms", "li": "Maintain an inventory of vacancies, reservations and room assignments", "li": "Follow emergency and safety procedures", "li": "Clerical duties (i.e. faxing, filing, photocopying)", "li": "Answer telephone and relay telephone calls and messages", "li": "Assist clients/guests with special needs", "li": "Contact customers to deliver requested wakeup calls", "li": "Provide customer service"}, {"h2": "Personal Qualities", "ul": [{"li": "Client focus", "li": "Excellent oral communication", "li": "Excellent written communication", "li": "Reliability", "li": "Team player"}], "h2": "Experience", "ul": [{"li": "Experience an asset"}], "h2": "Support for Persons with Disabilities", "ul": [{"li": "Provides awareness training to employees to create a welcoming work environment for persons with disabilities"}, {"li": "Applies accessible and inclusive recruitment policies that accommodate persons with disabilities"}], "h2": "Support for Newcomers and Refugees", "ul": [{"li": "Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)"}], "h2": "Support for Youth", "ul": [{"li": "Provides awareness training to employees to create a welcoming work environment for youth"}], "h2": "Support for Veterans", "ul": [{"li": "Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)"}], "h2": "Support for Indigenous People", "ul": [{"li": "Facilitates access to Elders who can offer support and guidance to Indigenous workers"}], "h2": "Support for Mature Workers", "ul": [{"li": "Applies hiring policies that discourage age discrimination"}], "h2": "Support for Visible Minorities", "ul": [{"li": "Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)"}, {"li": "Durée de l\u2019emploi: Permanent", "li": "Langue de travail: Anglais", "li": "Heures de travail: 35 to 40 hours per week"}]}