Senior Service Representative, Lending Operations Specialist
3 weeks ago
We are seeking a highly skilled and experienced Senior Service Representative to join our Lending Operations team. As a key member of our team, you will be responsible for delivering critical lending operations processes, including loan administration and servicing activities.
Key Responsibilities- Provide day-to-day delivery of lending operations processes, including loan administration and servicing activities.
- Support the execution of payments, transactions, service requests, and administrative activities within relevant service level agreements.
- Collaborate with stakeholders to promote efficient and effective processes and workflows.
- Establish positive working relationships across the organization to achieve business results and deliver the intended customer and employee experience.
- Perform administrative tasks, such as data entry, report generation, and documentation management.
- Identify and resolve discrepancies in accordance with standard procedures.
- Develop and maintain an understanding of regulatory requirements and risks inherent in the operations.
- Support the development of tools and delivery of training focused on delivering business results.
- Typically between 2-3 years of relevant experience and a post-secondary degree in a related field of study.
- Knowledge and experience using relevant systems and technology.
- Knowledge and understanding of the business unit's key products and services, processes, and controls.
- Knowledge of the risk and regulatory requirements of the business.
- Strong prioritization, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work in a team environment and collaborate with stakeholders.
We offer a competitive salary range of $37,500.00 - $69,500.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
We are committed to an inclusive, equitable, and accessible workplace, where everyone has the opportunity to grow and make an impact. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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Montreal, Quebec, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Service Representative to join our Lending Operations team. As a key member of our team, you will be responsible for delivering critical lending operations processes, including loan administration and servicing activities. You will work closely with stakeholders to promote efficient and...
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Montreal, Quebec, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Service Representative to join our Lending Operations team. As a key member of our team, you will be responsible for delivering critical lending operations processes, including loan administration and servicing activities. You will work closely with stakeholders to promote efficient and...
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