Cybersecurity Solutions Engineer
3 weeks ago
We are seeking a motivated and detail-oriented Intermediate Technical Solutions Specialist to support our sales team in providing technical expertise and ensuring a smooth transition from sales to implementation for our Cybersecurity & DNS solutions and services.
The ideal candidate will have a blend of technical know-how, excellent communication skills, and a customer-focused mindset.
Key Responsibilities:- Assist the sales team in qualifying prospects from a technical standpoint.
- Collaborate with clients to understand their needs and propose tailored SaaS solutions.
- Set up and manage Proof of Concept (PoC) environments to demonstrate the value and capabilities of our SaaS offerings.
- Provide technical support during the PoC phase and address any issues that arise.
- Create and maintain technical documentation for pre-sales activities.
- Report on pre-sales activities, client feedback, and potential product improvements to internal teams.
The ideal candidate will have strong technical acumen and understanding of SaaS solutions, cloud computing, and related technologies. Fluency in French is considered an asset.
About CIRA:
We are a not-for-profit, purpose-driven organization with a dynamic team that helps shape the internet in Canada.
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