Dynamic Store Operations Manager

1 week ago


St John's, Newfoundland and Labrador, Canada Natural Factors Full time
About Us

Journeys is a leading teen retail brand with over 800 stores across the US, Puerto Rico, and Canada. We offer a unique shopping experience with popular brands like Converse, Vans, Dr. Martens, and UGG.

Job Summary

We are seeking an experienced Store Operations Manager to join our team. As a key member of our store leadership team, you will be responsible for driving sales growth, controlling expenses, and protecting company assets.

Key Responsibilities
  1. Meet or exceed sales goals and performance standards
  2. Recruit, train, and manage high-performing sales teams
  3. Provide coaching and feedback to employees
  4. Implement company initiatives and maintain high standards
  5. Conduct regular performance reviews and talent development
  6. Supervise daily store operations and Loss Prevention practices
  7. Plan staffing schedules and ensure excellent customer service
  8. Resolve customer issues and complete bank deposits
Requirements
  1. Prior retail management experience preferred
  2. 1-2 years retail sales experience
  3. Excellent interpersonal and customer service skills
  4. Ability to work in a fast-paced environment
  5. Willingness to learn and take on new challenges
  6. Ability to work 45 hours per week, including nights and weekends
Compensation

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and location. In addition to a competitive salary, we offer excellent benefits and employee discounts.



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