Spa Team Lead
3 weeks ago
At Brandon nails salon and spa, we are seeking a Spa Supervisor to oversee the daily operations of our spa. This role will be responsible for ensuring that our clients receive exceptional service and that our team is well-trained and efficient.
Key Responsibilities:
- Assist clients with special needs and provide exceptional customer service
- Be the point of contact for emergency situations and handle them in a timely and professional manner
- Oversee the cleaning of specialty and difficult items, ensuring that they are done to a high standard
- Prepare and submit progress reports to management
- Requisition or order materials, equipment, and supplies as needed
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
- Supervise, coordinate, and schedule the activities of our spa team
- Train staff in job duties, safety procedures, and company policies
Requirements:
- 3-4 years of experience in a spa or similar environment
- 7 months to less than 1 year of experience as a supervisor or lead
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
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