Spa Team Lead

3 weeks ago


Brandon, Manitoba, Canada Brandon nails salon and spa Full time

At Brandon nails salon and spa, we are seeking a Spa Supervisor to oversee the daily operations of our spa. This role will be responsible for ensuring that our clients receive exceptional service and that our team is well-trained and efficient.

Key Responsibilities:

  • Assist clients with special needs and provide exceptional customer service
  • Be the point of contact for emergency situations and handle them in a timely and professional manner
  • Oversee the cleaning of specialty and difficult items, ensuring that they are done to a high standard
  • Prepare and submit progress reports to management
  • Requisition or order materials, equipment, and supplies as needed
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
  • Supervise, coordinate, and schedule the activities of our spa team
  • Train staff in job duties, safety procedures, and company policies

Requirements:

  • 3-4 years of experience in a spa or similar environment
  • 7 months to less than 1 year of experience as a supervisor or lead
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week


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