Heavy Equipment Technician Lead
3 weeks ago
We are seeking an experienced Heavy Equipment Technician Lead to oversee the maintenance and repair of our agricultural equipment fleet. The successful candidate will possess excellent technical skills, leadership abilities, and a strong focus on customer satisfaction.
Key Responsibilities:
• Assign and schedule internal and customer jobs for service employees based on their skills and knowledge
• Work with the Service Business Manager to develop new hire training programs and provide mentorship to new technicians
• Optimize shop efficiency and workflow to minimize lost billable hours
• Ensure effective communication and follow-up on repair status and issues
• Collaborate with the manager to identify and implement process improvements and training opportunities
• Diagnose and troubleshoot machine problems with technicians and apprentices
• Perform final checks and approvals on equipment before start of work order
• Provide excellent customer service and maintain customer relations
• Assist the Service Advisor in providing quotes on repairs and accurate records of work orders
Requirements:
• 5+ years of experience in complex service repairs and maintenance
• Journeyperson Certification in Ag Equipment Tech (JDTECH) or equivalent
• Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment
• Ability to use current business systems and working knowledge of computer functions
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Operations Manager
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Service Manager
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Service Manager
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Service Manager
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Heavy Duty Equipment Technician
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