Heavy Equipment Technician Lead

3 weeks ago


Saskatchewan, Canada Heavy Equipment Company Full time
Job Summary:

We are seeking an experienced Heavy Equipment Technician Lead to oversee the maintenance and repair of our agricultural equipment fleet. The successful candidate will possess excellent technical skills, leadership abilities, and a strong focus on customer satisfaction.

Key Responsibilities:

• Assign and schedule internal and customer jobs for service employees based on their skills and knowledge

• Work with the Service Business Manager to develop new hire training programs and provide mentorship to new technicians

• Optimize shop efficiency and workflow to minimize lost billable hours

• Ensure effective communication and follow-up on repair status and issues

• Collaborate with the manager to identify and implement process improvements and training opportunities

• Diagnose and troubleshoot machine problems with technicians and apprentices

• Perform final checks and approvals on equipment before start of work order

• Provide excellent customer service and maintain customer relations

• Assist the Service Advisor in providing quotes on repairs and accurate records of work orders

Requirements:

• 5+ years of experience in complex service repairs and maintenance

• Journeyperson Certification in Ag Equipment Tech (JDTECH) or equivalent

• Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of ag/turf equipment

• Ability to use current business systems and working knowledge of computer functions
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