Business Development Consultant

4 weeks ago

Toronto, Ontario, Canada Teleperformance Full time
Company Overview

Teleperformance is a leading global company that specializes in client experience management and contact center business process outsourcing. With over 410,000 employees worldwide, the company has developed an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

About Us

We remain true to our core values of integrity, respect, professionalism, innovation, and commitment at Teleperformance. Our work culture emphasizes autonomy, progressive growth opportunities, flexibility, innovation, inclusivity, and results-driven performance. We believe in empowering our employees to make informed decisions, providing all necessary tools for career advancement, and fostering a positive and supportive work environment. Join us in shaping the future of client experience management and contact center services.

Salary: $20 CAD per hour plus bonus/commission, ensuring a competitive salary structure that rewards hard work and dedication.

Job Description

As a Sales Representative, you will leverage your sales expertise, communication skills, and analytical abilities to help new and existing businesses grow. You will work with one of the world's best clients in the website and domain hosting business, using your influencing and relationship-building skills to advise customers on how to develop a successful journey into specific products, platforms, and services. Your role will involve anticipating customer needs, persistently exploring and uncovering business requirements, and providing strategic guidance on how to achieve their goals. Salary: $40,800 per year (based on 20 hours/week)

Required Skills and Qualifications

To excel in this role, you must have:
  • Associate's degree or certification from an accredited program for technical and/or GED/High school education.
  • 1+ year of experience in customer service or prior work experience dealing with the public as a sales agent (preferred).
  • Strong verbal and written communication skills to effectively pitch on the phone and compose compelling content.
  • Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance, and customer satisfaction targets.
  • Proven track record of target overachievement, strong sales attitude, and desire to meet and overachieve multiple KPIs and sales quotas.

Benefits

As a valued member of our team, you can expect:
  • Established career path supported by self-assessments, virtual training, and guided curriculum for vertical and horizontal growth through our multiple lines of business.
  • Robust career path with a full development plan and opportunity to grow in the organization.
  • Paid 4 weeks training, 2 weeks leave.
  • Continuous learning through progressive training tailored to your tenure and skills.
  • Competitive salary with incentive programs.
  • Positive and supportive environment.
  • Weekly Friday socials, trivia nights, games, and movie outings.
  • Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

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