Digital Transformation Specialist for Hospitality
7 days ago
We are seeking a highly motivated and results-oriented Digital Transformation Specialist to join our team at Enso Connect.
OverviewAs a leader in the hospitality industry, we are dedicated to modernizing the guest experience. Our dynamic guest experience platform seamlessly integrates with property management systems, helping to personalize and monetize interactions throughout the guest journey.
About the RoleThis is an excellent opportunity to significantly impact how we support our customers and grow our business. As a Digital Transformation Specialist, you will be responsible for managing the onboarding process for new clients, from initial contract signing to full implementation of our services and ongoing success using our platform.
- Serve as the primary contact for new clients during the implementation process
- Coordinate onboarding meetings and training sessions to ensure clients maximize the full benefits of our platform
- Respond to client questions throughout onboarding, handle support inquiries, and file tickets using our support software
- Ensure accurate and up-to-date client data within our systems
To succeed in this role, you should have:
- ~1-2 years of experience in sales or account management at a B2B SaaS startup (nice-to-have but not required)
- ~ Bilingual (Spanish-speaker)
At Enso Connect, you will work on meaningful projects, be part of a culture that values your contributions, and have access to ample resources and training to help you succeed.
Our comprehensive compensation package includes:
$65,000 - $80,000 per year, depending on experience.
We offer a hybrid work-from-home arrangement, allowing you to balance your work and personal life effectively.
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