DevOps Continuous Integration Engineer

2 weeks ago

Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time
Job Overview

The DevOps Service Platform team is looking for an experienced DevOps Continuous Integration Specialist to join their team. This role is part of the Digital and Data Service department, whose goal is to provide tools for IT development by leveraging DevOps practices.

About the Job

The successful candidate will be responsible for ensuring the stability and availability of the software factory's services and tools, adhering to the platform's SLA in a Follow-The-Sun (FTS) support model, and operating services in compliance with security regulations.

Main Responsibilities
  • Support and Adoption:
    • Ensure the stability and availability of the software factory's services and tools
    • Adhere to the platform's SLA in a Follow-The-Sun (FTS) support model
    • Operate services in compliance with security regulations
    • Communicate effectively regarding incidents and planned releases
    • Assist application teams in adopting best practices for industrializing their Continuous Integration (CI) and Continuous Delivery (CD) pipelines
    • Support application teams in using the CI/CD tools provided
  • Development and Evolution of the Offering:
    • Develop prototypes and conduct Proof of Concepts (POCs) to validate new tools for the software factory
    • Install, upgrade, and maintain tools and new instances
    • Reduce support workload through increased automation and the use of chatbots
    • Contribute to the evolution of the offer on Microsoft Azure Public Cloud
    • Define and implement monitoring KPIs to establish SLOs/SLAs/SLIs and monitor application performance
  • Knowledge Sharing:
    • Contribute to documentation and promote the correct use of tools
    • Write internal processes to improve support team efficiency
    • Advocate for best practices on the Continuous Delivery platform and participate in the "Test and Deployment" community
    • Serve as the regional (AMER) expert on CI/CD tools, offering advice and guidance when needed
Requirements
  • Proficiency in Linux, Bash, Python, Jenkins, Git, and Monitoring tools
  • At least 5 years of experience in development or administration of Software Factory tools
  • Autonomy: capable of independently leading meetings with users, representing the department to application managers, and escalating issues when necessary
  • Ability to understand internal tools, prioritize tasks, follow up on ongoing actions, and keep stakeholders informed of any delays
  • A strong willingness to learn new technologies, with the ability to analyze and resolve complex issues involving multiple IT teams or users
  • Ability to propose pragmatic solutions that meet team project needs while adhering to quality standards
  • Perseverance and a results-driven mindset
  • Strong oral and written communication skills, including presentation skills (ability to present CI/CD tools)
  • Client-Centric: Ability to understand users' needs and provide appropriate assistance
  • Collaboration and Team Spirit: Ability to work harmoniously with an international team spread across Montreal, Paris, and Bangalore
Benefits
  • Minimum of 20 Vacation days + 4 personal days
  • Supportive Maternity, paternity, parental and adoption leave policy
  • Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)
  • Fully sponsored virtual healthcare assistance and Employee Assistance Program for you and your immediate family
  • Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
  • A culture of continuous development by encouraging our employees to participate in various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)
About Us

Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.

Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols.

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