Content Loss Specialist

1 week ago


Peterborough, Ontario, Canada Crawford & Company Full time

Position Summary

We are seeking a skilled Content Loss Specialist to join our team. This role will involve working closely with insurance company adjusters and policyholders to inventory and value total loss contents.

Key Responsibilities

  1. Conduct onsite visits to meet with adjusters and policyholders to conduct inventory of total loss contents.
  2. Ensure consistent and quality turnaround of all claims in accordance with our productivity and performance standards.
  3. Work with other teams to organize and direct resources required for completing inventory and LKQ valuation of total loss contents.
  4. Adhere to timely and informative updates on the content claims process.
  5. Complete and submit detailed work and time logs daily for all claim tasks completed.
  6. Maintain claim-related notes in our platform, exclaim, related to various tasks involved in handling the claim.
  7. Ensure timely and accurate completion and pricing of all outstanding items, adhering to Like, Kind and Quality (LKQ) standards.
  8. Consistently promote our brand, image, and reputation in a professional and positive manner.

Requirements

  1. A Secondary School diploma.
  2. Ability to work independently with minimal supervision.
  3. Some prior background or experience in the Property claims industry would be considered an asset.
  4. Be able to provide an adequate workspace, free of noise.
  5. Employee must provide their own high-speed internet service.
  6. Company equipment, including a laptop, will be provided.
  7. Reliable transportation required.
  8. Valid driver's license required.
  9. Regular travel to loss sites required.
  10. Occasional overnight travel may be required; any business-related expense would be covered by Crawford & Company.
  11. Strong computer skills (Office 365 & Windows 10).
  12. Strong communication skills.
  13. Demonstrated ability to adapt to change and new technology.
  14. Willingness to learn and continuously improve.

Additional Information

We thank all applicants for their interest in Crawford & Company. However, only those selected for an interview will be contacted.

Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.

Crawford & Company is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford & Company's own policies.

We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position.

If you have an accommodation need, please email us as soon as possible to make appropriate arrangements.



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