Teva Pharmaceuticals Senior Director of Customer Engagement Opportunity

6 days ago

Toronto, Ontario, Canada Teva Pharmaceuticals Full time

About the Opportunity

Senior Director, Customer & Sales Engagement

Teva Canada is looking for a strategic Senior Director to lead our Generics Retail Sales business across the country. In this key leadership role, you will oversee the sales organization and customer operations, including customer service, demand planning, sales analytics, and sales force effectiveness. This opportunity enables you to shape the future of Teva's generics business in Canada.

Your Responsibilities

  • Develop and execute plans to grow generics retail sales, drive engagement, and enhance customer operations.
  • Collaborate closely with internal teams to ensure alignment on strategies, objectives, and customer needs.
  • Lead, mentor, and develop a team of ~50, with a focus on the national retail sales group.
  • Set sales goals, monitor performance, and drive initiatives to achieve revenue growth and successful product launches.
  • Build strong relationships with customers, expanding business opportunities and maximizing market demand.

Requirements

  • Bachelor's degree (MBA preferred).
  • 7+ years of sales leadership in pharmaceuticals (preferably generics), with strong knowledge of the Canadian retail pharmacy market.
  • Progressively evolving leadership experience managing functions in one or more relevant area business area (marketing, product management, customer service, supply chain etc.).
  • Strong strategic and operational skills, with a proven ability to lead cross-functional sales teams and drive business success and innovation.
  • Proven ability to lead large teams, manage budgets, and drive change.
  • Up to date knowledge of current and emerging technology and data within the industry and understands its implications from a competitive standpoint.
  • Excellent communication skills; bilingual in French & English preferred.

What We Offer

Collaboration: Partner with diverse teams across the business.
Career Growth: Opportunities for development within a leading global pharmaceutical company.
Leadership: Lead a talented team to achieve big results.
Make an Impact: Shape the future of Teva's generics business in Canada.

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