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Customer Service Representative

2 months ago

Kamloops, British Columbia, Canada McDonald's Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant staff, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our restaurant.

Key Responsibilities

  • Greeting and Serving Guests
    • Welcoming guests and taking orders in a friendly and efficient manner
    • Preparing and serving food and beverages to guests
  • Food Preparation and Presentation
    • Preparing food and beverages to order, ensuring quality and presentation standards are met
    • Managing food inventory and maintaining a clean and organized kitchen area
  • Teamwork and Communication
    • Communicating effectively with colleagues and management to ensure seamless service delivery
    • Collaborating with team members to achieve sales and customer satisfaction goals
  • Adaptability and Flexibility
    • Adapting to changing circumstances, such as peak periods or menu changes
    • Being flexible with scheduling and working hours to meet business needs

Requirements

  • Previous Experience
    • No prior experience is required, but previous experience in food service or retail is an asset
  • Skills and Qualities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and multitask
    • Flexibility and adaptability in scheduling and working hours

About Us

McDonald's Canada is a leading foodservice retailer with a commitment to providing a positive and inclusive work environment for all employees. We offer a range of benefits, including competitive wages, opportunities for career advancement, and a comprehensive training program.