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Customer Service Representative

1 month ago


Kamloops, British Columbia, Canada Mobile Snap Full time

We are seeking a skilled Customer Service Representative to join our team at Mobile Snap. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our services.

Key Responsibilities:

  • Co-ordinate special publicity events and promotions
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Perform general office duties
  • Receive and log complaints
  • Receive payments

Requirements:

  • Experience an asset
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week