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Customer Service Representative
1 month ago
We are seeking a skilled Customer Service Representative to join our team at Mobile Snap. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our services.
Key Responsibilities:
- Co-ordinate special publicity events and promotions
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive payments
Requirements:
- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week