Customer Service Representative Commercial Banking
4 weeks ago
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Agent Commercial Banking to join our team at National Bank. As a key member of our Commercial Banking team, you will be responsible for providing exceptional customer service to our business clients, identifying business opportunities, and building trust-based relationships.
Key Responsibilities:
- Support business clients with their banking transactions and credit/banking needs
- Analyze and understand business client needs to provide advice on the best solution and/or digital products
- Offer a distinctive client experience
- Follow compliance and fraud prevention rules in effect
Requirements:
- College diploma in a 3-year technical program (DEC) and at least 3 years of experience OR a Bachelor's degree
- Customer service experience
- Ability to identify business opportunities
- Bilingualism spoken and written (English/French) is essential
What We Offer:
- Competitive remuneration starting at $25.85/hour
- Reimbursement of tuition fees
- Health and wellness program with many benefits
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic
Why Join Us:
At National Bank, we value our employees' ideas and encourage regular feedback and ongoing communication. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We are committed to creating a barrier-free workplace that is accessible to all employees.
How to Apply:
Ready to live your ambitions? Apply now to join our team at National Bank and take the first step towards a rewarding career in customer service.
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