Technical Support Specialist

5 days ago


Calgary, Alberta, Canada Equest Full time

We are seeking a skilled and experienced Technical Support Specialist to join our team in Calgary, Canada. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers who use our Dealer Management Software.

Key Responsibilities:

  • Learn and develop an understanding of all areas of the PBS software
  • Develop skills in training customers on the PBS software
  • Gain expertise in data entry and other key tasks
  • Become proficient in software installation without assistance
  • Prioritize tasks effectively without direction from Team Leads

Requirements:

  • Fluent in English (speaking, reading, writing)
  • 1-2 years' experience in the automotive industry/dealership environment required
  • Experience in sales area of a dealership preferred
  • High School Diploma
  • Strong knowledge of Microsoft Office Suite

What We Offer:

  • Competitive annual base salary: $60,000 - $80,000 CAD per year
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife and more


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