Restaurant Operations Manager

2 weeks ago


Milton, Ontario, Canada Tim Hortons Full time
Job Title: Restaurant Operations Manager

Job Summary:
Tim Hortons is seeking a Restaurant Operations Manager to oversee the daily operations of our food service establishment. The ideal candidate will have experience in leading teams and ensuring high-quality customer service.

Responsibilities:
• Determine the type of services to be offered and implement operational procedures.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Lead and instruct individuals.
• Address customer complaints or concerns.
• Train staff in job duties, sanitation, and safety procedures.
• Supervise and coordinate activities of staff who prepare and portion food.
• Prepare and submit reports.
• Prepare a budget and cost estimates.
• Maintain records of stock, repairs, sales, and wastage.
• Establish methods to meet work schedules.
• Establish work schedules.
• Estimate ingredient and supplies required for meal preparation.
• Ensure food and service meet quality control standards.
• Plan, organize, direct, control, and evaluate daily operations.

Requirements:
• 2 years to less than 3 years of experience.
• On-site work.
• Work setting: Food service establishment.
• Supervise and coordinate activities of 16-20 people.
• Excellent oral communication skills.
• Ability to multitask.
• Health benefits, dental plan, and healthcare plan.

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