IT Solutions Professional
2 weeks ago
D-ploy is a leading IT and Engineering Solutions company with a strong presence in the EMEA region, including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We take pride in delivering innovative and superior services and solutions to numerous industry-leading clients.
Our team optimizes our customer's IT productivity and contributes to the organization's success and value through building relationships and trusted partnerships within the IT community.
Role OverviewWe are seeking an engaging, flexible, and solution-oriented IT Solutions Professional who is looking to become a part of a dynamically growing and international organization. As an IT Solutions Professional, you will be responsible for providing technical assistance related to computer hardware and software, mobile devices, and other tech tools and products.
Key Responsibilities- Provide prompt responses to IT-related questions from end-users
- First and second-level technical support – calls/tickets/user interaction
- Reliable documentation of all end-user interactions in customer ticket system 'Service Now'
- Create, maintain, and utilize knowledge articles
- Provide IT onboarding trainings to new starters
- Contribute to continuous improvement initiatives
To be successful in this role, you should possess:
- Fluent English language skills; French language skills are also required, and other languages are a plus
- At least 2 years of experience in a similar role
- Strong problem-solving/analytical abilities
- Excellent communication skills and customer orientation
- Attention to detail and ability to multi-task, handling multiple stakeholders
- Ability to prioritize and willingness to work self-sufficiently and well-organized
- Team player and supportive personality
- Experience in regulated IT environments is a plus (e.g., GxP)
As an IT Solutions Professional at D-ploy, you can expect:
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Fishing for Friends program – our referral program
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
The estimated salary for this role is $65,000 - $85,000 per annum, depending on location and experience.
-
Senior IT Business Solutions Expert
1 hour ago
Boucherville, Quebec, Canada Fed IT Full timeWelcome to Fed IT, a recruitment firm specializing in IT recruitment. Our team of experts covers various IT professions.We are looking for an IT Business Analyst for one of our customers in Montreal's South Shore. This is a permanent position, in hybrid mode, with a competitive salary ranging from $80,000 to $100,000 depending on experience.Your key...
-
Software Development Professional
4 weeks ago
Boucherville, Quebec, Canada E3K Solutions Inc. Full timeAbout UsE3K Solutions Inc. is a leading company in the tech industry.Job OverviewWe are seeking an experienced Software Development Professional to join our team.Job DescriptionThe ideal candidate will have a solid background in computer programming and specific applications.RequirementsEducation: A college diploma from a program of 1 year to 2 years is...
-
Boucherville, Quebec, Canada Fed IT Full timeAccédez à un rôle permanent en mode hybride avec un salaire compétitif et des avantages sociaux. Dans le cadre du recrutement de notre client situé à Boucherville, nous sommes à la recherche d'un expert en affaires TI.Description du posteL'entreprise que nous représentons recherche un expert en affaires TI pour optimiser les applications logicielles...
-
Business Intelligence Leader
16 hours ago
Boucherville, Quebec, Canada Fed IT Full timeFed IT is a recruitment firm specializing in IT professions, dedicated to connecting talented individuals with innovative companies. We are currently seeking an experienced Business Intelligence Team Leader to join our team in Boucherville.Job SummaryThis permanent position involves leading the Business Intelligence analyst team and external data engineers...
-
Business Intelligence Lead
4 weeks ago
Boucherville, Quebec, Canada Fed IT Full timeAt Fed IT, a leading recruitment firm specializing in IT professions, we are seeking a highly skilled Business Intelligence Lead to join our team.The ideal candidate will have a strong background in data governance and quality control processes, with experience in coordinating activities of BI analyst teams and external data engineers. They will be...
-
Business Intelligence Team Leader
2 weeks ago
Boucherville, Quebec, Canada Fed IT Full timeJob Title: Business Intelligence Team LeaderWe are seeking an experienced Business Intelligence Team Leader to join our team at Fed IT in Montreal. The successful candidate will be responsible for driving data-driven decision making across the organization.About UsFed IT is a recruitment firm specializing in IT professions, with a strong presence in Montreal...
-
Senior Business Intelligence Data Analyst
4 weeks ago
Boucherville, Quebec, Canada Fed IT Full timeJob DescriptionWe are seeking a highly skilled Senior Business Intelligence Data Analyst to join our team at Fed IT. As a key member of our team, you will be responsible for designing and deploying organization-wide data analysis and reporting solutions.The successful candidate will have a strong background in business intelligence tools and query languages,...
-
Data Insights Specialist
2 weeks ago
Boucherville, Quebec, Canada Fed IT Full timeFed IT is a recruitment firm specializing in IT recruitment, serving the Greater Montreal area and beyond. We pride ourselves on being experts who speak your language and operate in your world.We are currently seeking a Business Intelligence Analyst for one of our esteemed clients. This permanent, hybrid position is based on the South Shore, offering a...
-
IT Business Systems Analyst
1 month ago
Boucherville, Quebec, Canada Fed IT Full timeJob Title: IT Business AnalystDescription:We are seeking an experienced IT Business Analyst to join our team at Fed IT. As a Business Analyst, you will be responsible for ensuring the continuous optimization of software applications and platforms used by our clients. You will act as the main point of contact for all stakeholders and suppliers of IT...
-
Business Intelligence Expert
4 weeks ago
Boucherville, Quebec, Canada Fed IT Full timeFed IT Recruitment Agency specializes in IT recruitment services, covering a wide range of professions including business intelligence.The role we are currently recruiting for is a permanent, hybrid position based on the South Shore, with a salary ranging from $90,000 to $100,000 depending on experience.Key Responsibilities:Design and deploy...
-
Business Intelligence Data Analyst
6 days ago
Boucherville, Quebec, Canada Fed IT Full timeFed IT, a recruitment firm specializing in IT recruitment, is currently looking for a Business Intelligence Data Analyst to join their team. This is a permanent, hybrid position based on the South Shore of Montreal.The salary for this position varies according to experience, ranging from $90,000 to $100,000 per year.Key Responsibilities:Design and deploy...
-
Technical Solutions Architect
2 weeks ago
Boucherville, Quebec, Canada RONA Inc. Full timeAbout the Role:RONA Inc. is seeking a highly skilled Technical Solutions Architect to join our team.Job Summary:We are looking for a seasoned professional with extensive experience in analysis and development to lead our integration efforts.The successful candidate will have strong technical skills, excellent communication abilities, and a passion for...
-
Boucherville, Quebec, Canada Fed IT Full timeInformations sur l'entreprise :Fed IT, un cabinet de recrutement spécialisé dans le domaine TI, est à la recherche d'un expert en analyse de données pour rejoindre son équipe. Salaire : Entre 90 000 $ et 100 000 $ par an, selon l'expérience.Description du poste :Ce poste permanent, hybride, basé sur la rive-sud du Grand Montréal vous...
-
IT Sales Professional
4 weeks ago
Boucherville, Quebec, Canada PeopleToGo Full timeJob Title: IT Sales ProfessionalAt PeopleToGo, we are seeking a highly skilled and motivated IT Sales Professional to join our team. As a Bilingual Account Manager, you will be responsible for managing a territory of accounts with a quota ranging from $2M to $5M. Your primary goal will be to achieve customer satisfaction, revenue growth, and profitability...
-
IT Business Analyst
1 month ago
Boucherville, Quebec, Canada Fed IT Full timeAbout the RoleFed IT is seeking a highly skilled IT Business Analyst to support our client in Boucherville. As an IT Business Analyst, you will be responsible for ensuring the continuous optimization of software applications and platforms used by the organization.Key ResponsibilitiesAct as the main point of contact for all stakeholders and suppliers of IT...
-
Business Intelligence Data Governance Lead
2 weeks ago
Boucherville, Quebec, Canada Fed IT Full timeJob Title:A Business Intelligence Team Leader is required to oversee the accuracy, reliability, and integrity of data on BI platforms.About the Role:Fed IT seeks a highly skilled Business Intelligence Team Leader to join their team in Boucherville. This is a permanent, hybrid position offering a competitive salary.Key Responsibilities:Data governance and...
-
IT Business Analyst Position in Hybrid Mode
5 days ago
Boucherville, Quebec, Canada Fed IT Full timeJob OverviewFed IT, a recruitment firm specializing in IT recruitment, is seeking an IT Business Analyst for one of its clients in the Longueuil area. This permanent position offers a competitive salary and benefits package.About the RoleThe successful candidate will be responsible for ensuring continuous optimization of software applications and platforms...
-
Business Intelligence Data Analyst
4 weeks ago
Boucherville, Quebec, Canada Fed IT Full timeFed IT, a recruitment firm specializing in IT recruitment, is currently seeking a Business Intelligence Data Analyst for one of our clients. This is a permanent, hybrid position based on the South Shore with a competitive salary ranging from $90,000 to $100,000.As a key member of our team, your responsibilities will include:Designing and deploying...
-
Data Intelligence Specialist
5 days ago
Boucherville, Quebec, Canada Fed IT Full timeFed IT is a recruitment firm specializing in IT recruitment, with a team of experts who speak your language and operate in your world.We cover various IT professions, including business intelligence. As a Business Intelligence Analyst for one of our customers, you will work on a permanent, hybrid position based on the South Shore.The salary offered varies...
-
Senior IT Project Coordinator
4 weeks ago
Boucherville, Quebec, Canada Fed IT Full timeWelcome to Fed IT, a recruitment firm specializing in IT recruitment. We operate in the Montérégie and South Shore regions of Montreal.Our client, located in Boucherville, is seeking an experienced IT Business Analyst for a permanent position in hybrid mode.The successful candidate will have a salary range of $80,000 to $100,000 depending on their...