Customer Experience Associate

4 weeks ago


Little Current, Ontario, Canada TD Bank Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and contributing to the overall success of our branch.

Key Responsibilities:

  • Provide exceptional customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Process a variety of financial transactions, including deposits, withdrawals, and bill payments, in an accurate and efficient manner.
  • Assist with responding to customer inquiries and resolving any issues that may arise.
  • Identify customer needs and determine solutions to customer problems, opening a limited range of products and/or services as necessary.

Requirements:

  • High school diploma and/or equivalent experience.
  • 1+ years of relevant experience in a customer-facing role.
  • Post-secondary or undergraduate degree in a related field is preferred.

What We Offer:

As a Customer Experience Associate with TD Bank, you will have the opportunity to work in a dynamic and fast-paced environment, delivering exceptional customer service and contributing to the overall success of our branch. We offer a competitive compensation package, including a base salary, variable compensation, and a range of benefits, including health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today. We look forward to hearing from you.



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