Data Scientist for Driver Experience

23 hours ago

London, Ontario, Canada Socotra, Inc. Full time

Socotra, Inc. is seeking a highly skilled Data Scientist to join our team.

We are committed to serving and connecting with our community, creating an open, inclusive, and diverse organization.

The Driver team aims to provide a best-in-class driving experience that enables anyone to join the platform and make a living.

As a Data Scientist on the Driver Segments team, you will collaborate with world-class engineers, product managers, and designers to design innovative ways to reward and recognize our top drivers who interact deeply with our app every day.

This role will inform the driver experience of our most valuable drivers, improve their take-home earnings, and ensure these drivers find meaning in their work.

Data Science is at the heart of Socotra, Inc.'s products and decision-making. You will leverage data and rigorous analytical thinking to shape our Driver products and make business decisions that put drivers first.

Key Responsibilities
  • Leverage data to provide insights around driver behavior and sentiment and identify improvement opportunities
  • Apply analytics, inference, and experimentation techniques to solve business problems
  • Design and analyze experiments; communicate results to technical and non-technical audiences to act on launch decisions
  • Establish metrics that measure the health of our driver products and driver experience
  • Develop analytical frameworks and dashboards to monitor business and product performance
  • Partner with product managers, engineers, and operators to translate analytical insights into decisions and action, and implement products to drive business goals
  • Design and implement data pipelines to support data analysis and product implementation
Requirements
  • Degree in a quantitative field such as statistics, economics, applied math, operations research, or engineering (advanced degrees preferred), or relevant work experience
  • 4+ years' experience in a data science role or analytics role
  • Proficiency in SQL - able to write structured and efficient queries on large data sets
  • Experience in programming, especially with data science and visualization libraries in Python or R
  • Experience in online experimentation and statistical analysis, and communicating results and recommendations to senior stakeholders
  • Strong oral and written communication skills, and ability to collaborate with and influence cross-functional partners
  • Experience in applying machine learning techniques a plus (e.g., reinforcement learning) to solve customer problems (e.g., personalization, segmentation)
  • Experience working with ETL pipelines a plus
Benefits
  • Extended health and dental coverage options, along with life insurance and disability benefits
  • Mental health benefits
  • Family building benefits
  • Access to a Health Care Savings Account
  • In addition to provincial observed holidays, team members get 15 days paid time off, with an additional day for each year of service
  • 4 Floating Holidays each calendar year prorated based off of date of hire
  • 10 paid sick days per year regardless of province
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

$120,000 - $150,000 per annum, depending on location and experience

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