Merchandising Service Manager

2 months ago

Anjou, Canada RONA Full time

About the Role:

We are seeking a highly skilled Merchandising Service Manager to join our team at RONA. As a key member of our retail operations team, you will be responsible for leading merchandising activities and ensuring the optimal presentation of our products in-store.

Key Responsibilities:

  • Oversee in-store merchandising activities, projects, and services to ensure a clean, safe, accessible, and appealing customer experience.
  • Collaborate with deployment teams, field operations, and store managers to drive business results and improve store performance.
  • Track priorities, deadlines, material needs, and project execution to ensure seamless execution of merchandising initiatives.
  • Supervise merchandising team members, assign projects, and reallocate tasks as needed to ensure efficient use of resources.
  • Verify compliance with planograms and merchandising standards to maintain brand consistency and quality.
  • Evaluate resets and maintain store merchandise to ensure optimal product presentation and customer engagement.
  • Identify and adapt merchandising needs specific to each store to drive sales growth and customer satisfaction.
  • Recruit, train, and develop merchandising team members to build a high-performing team.
  • Manage performance, provide feedback, and implement corrective actions to ensure team members meet expectations.
  • Promote safety and maintenance standards in the store to ensure a safe working environment.
  • Oversee adherence to loss prevention and security policies to protect company assets.

Requirements:

  • High school diploma or equivalent.
  • 2 years of experience in customer service/retail, or 1 year in a Rona store.
  • 1 year of team management experience.
  • 1 year of merchandising experience, with skills in reading planograms and setting up/taking down displays.
  • Project management experience.
  • Availability to work nights and weekends.
  • Experience operating motorized equipment, an asset.
  • Practical knowledge of basic hand tools, an asset.

About RONA:

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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