Restaurant Operations Manager

3 weeks ago


Ottawa, Ontario, Canada Subway Full time

About Us

At Subway, we're committed to serving the best possible food and providing an exceptional customer experience.

Salary

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience.

Job Description

This is a leadership role that requires a strong understanding of restaurant operations. As a Restaurant Operations Manager, you will oversee daily activities, ensure excellent customer service, and maintain high standards of quality and cleanliness.

Key Responsibilities:

  • Determine services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews and make recommendations for improvement
  • Cost products and services effectively
  • Organize and maintain inventory levels
  • Evaluate health and safety regulations and ensure compliance
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide exceptional customer service
  • Plan, organize, direct, control, and evaluate daily operations

Supervision

You will supervise a team of 5-10 people and provide guidance and support to help them grow in their roles.

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a similar role
  • Able to work on-site at our physical location
  • Ability to work well under pressure and multitask efficiently

Benefits

We offer a range of benefits to support your well-being, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

Work Conditions and Physical Capabilities

This role requires working in a fast-paced environment, standing for extended periods, and lifting up to 25 pounds. You must also be able to sit, stand, and walk for long periods.


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