Guest Services Manager
3 days ago
We are seeking a highly skilled and experienced Guest Services Manager to join our team at Spirit Ridge Resort. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest standards of hotel operations.
Key Responsibilities:- Lead and manage the Front Office team to deliver exceptional guest service and ensure a smooth check-in and check-out process.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with other departments to ensure seamless operations and resolve any issues that may arise.
- Conduct regular training and coaching sessions to ensure team members are equipped to provide exceptional guest service.
- Monitor and analyze guest feedback to identify areas for improvement and implement changes as needed.
- Minimum 2 years of experience in a Front Office or Guest Services role.
- Proven track record of delivering exceptional guest service and improving guest satisfaction.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Discounts on hotel stays and other perks.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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Guest Services Manager
1 month ago
Canada Suttonplace Full timePosition Title: Guest Services ManagerCompany: The Sutton Place Hotels - RevelstokeThe Sutton Place Hotels - Revelstoke is seeking a Guest Services Manager to enhance their team at a premier mountain resort. As a distinguished 4-star establishment, The Sutton Place Hotel is dedicated to providing exceptional experiences for visitors, conveniently located...
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Guest Services Manager
1 day ago
Canada Hyatt Hotels Corporation Full timeJob Title: Guest Services ManagerWe are seeking a highly skilled and experienced Guest Services Manager to join our team at Spirit Ridge Resort. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest standards of hotel...
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Guest Services Manager
2 days ago
Canada Hyatt Hotels Corporation Full timeJob Title: Guest Services ManagerWe are seeking a highly skilled and experienced Guest Services Manager to join our team at Spirit Ridge Resort. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest standards of hotel...
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Assistant Manager of Guest Services
1 month ago
Canada Vail Resorts Full timeVail Resorts is recognized as one of the World's Most Innovative Companies of 2024.Experience the thrill of working in the mountains! Whether you are new to winter sports or have been enjoying them your whole life, being part of our organization allows you to explore your love for the outdoors while forming lasting relationships with colleagues and guests...
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Guest Services Coordinator
1 month ago
Canada Accor Hotels Full timeCompany OverviewAccor Hotels is a leader in the hospitality industry, providing exceptional experiences to guests worldwide. Our commitment to excellence is reflected in our diverse offerings and unique locations.Position OverviewWhat are your responsibilities?Under the general supervision of the Front Office Manager or designated management personnel, you...
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Guest Services Supervisor
1 month ago
Canada Accoravillage Full timeGuest Services Supervisor - Join Our Team Why Choose Accoravillage? Experience the charm and beauty of our exceptional hospitality environment. At Accoravillage, we pride ourselves on creating memorable experiences for our guests, surrounded by stunning natural landscapes and a welcoming atmosphere. Role Overview: The Guest Services Supervisor plays a...
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Guest Services Coordinator
1 month ago
Canada Sun Peaks Grand Hotel Full timeJoin Our Team at Sun Peaks Grand Hotel & Conference CentreAt Sun Peaks Grand Hotel, we are excited to announce current job openings as they arise. We are seeking dedicated Guest Services Coordinators to enhance our team this winter season. If you are passionate about providing exceptional service and creating memorable experiences for our guests, we want to...
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Guest Services Coordinator
1 month ago
Canada Accoravillage Full timeLocation: Resort EnvironmentPosition Overview: Accoravillage is seeking enthusiastic Guest Services Coordinators who thrive on creating memorable experiences for our guests. If you possess a passion for customer service and excel in fast-paced environments, this role may be the perfect fit for you.Role Responsibilities:Facilitate the check-in and check-out...
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Guest Services Coordinator
1 month ago
Canada Great Gulf Full timeJoin Our Team as a Guest Services CoordinatorGreat Gulf is on the lookout for enthusiastic Guest Services Coordinators who thrive on engaging with guests and consistently surpassing their expectations. If you are a proactive individual who excels in high-pressure environments and is dedicated to delivering outstanding customer service, we invite you to...
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Guest Services Representative
1 month ago
Canada Accor Hotels Full timeCompany OverviewAt Accor Hotels, we take pride in our commitment to cultural appreciation and excellence. Our team is dedicated to fostering an environment where every employee feels valued and understood, ensuring that our unique heritage is recognized and celebrated throughout the organization.Position OverviewThe Guest Services Representative is...
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Guest Services Representative
1 month ago
Canada Marriott International, Inc. Full timeJob Number Job Category Rooms & Guest Services OperationsSchedule Full-TimePosition Type Non-Management POSITION SUMMARY Respond to, document, and manage all guest inquiries, requests, or issues through various communication channels including phone, email, chat, and mobile devices. Operate the telephone switchboard, handle guest requests for wake-up calls,...
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Guest Services Coordinator
1 month ago
Canada Accoravillage Full timeLocation: AccoravillagePosition Overview: Accoravillage is seeking dedicated Guest Services Coordinators who excel in creating memorable experiences for our visitors. If you are passionate about hospitality and possess a knack for exceeding customer expectations, this role may be a perfect fit for you.About Us: At Accoravillage, we are committed to providing...
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Guest Service Supervisor
4 months ago
Canada Marriott International, Inc Full time**Job Number** 24100872 **Job Category** Rooms & Guest Services Operations **Location** W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning room, and...
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Guest Services Coordinator
1 month ago
Canada iFlyToronto Full timeAs a Guest Services Coordinator, you will play a crucial role in shaping the first impression of our establishment. Your responsibilities will include welcoming guests, managing bookings through our online reservation system, promoting merchandise such as photos and videos, and generally ensuring a warm and inviting atmosphere for all visitors. Key...
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Guest Services Coordinator
1 month ago
Canada Alterra Mountain Full timeIndustry: Hospitality and TourismWhy Explore this Career Opportunity:Attractive daily compensation, with opportunities for additional activitiesEligibility for health and dental benefits after a designated period of employmentMeals and lodging provided during work shiftsEngagement with a prestigious Heli-Skiing and Heli-Hiking organizationOpportunity to...
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Flexible Guest Service Representative
1 month ago
Canada Target Full timeStarting Hourly Rate: $17.50 USD per hourABOUT TARGETAs a prominent Fortune 50 organization with a workforce exceeding 400,000 individuals globally, Target stands as a distinguished brand and a leading retailer in the United States.At Target, we provide the chance to assist families in experiencing the joy of daily life. Our commitment to community care is...
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Housekeeping Guest Service Representative
1 month ago
Canada Accor Hotels Full timeHousekeeping Guest Service RepresentativeAs a vital member of our hotel team, you will play a key role in ensuring that our guests enjoy a pristine and welcoming environment. As a Housekeeping Attendant, your primary responsibility will be to maintain the cleanliness and comfort of guest rooms, contributing to an unforgettable stay.Benefits of Joining...
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Guest Services Specialist
1 month ago
Canada Sun Peaks Grand Hotel Full timeJoin our dynamic team at Sun Peaks Grand Hotel as a Guest Services Specialist. Imagine the thrill of working in a breathtaking mountain resort, where every day offers a new opportunity to create memorable experiences for our guests. We are seeking enthusiastic individuals who are dedicated to providing exceptional service and embody the spirit of our vibrant...
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Hospitality Director
2 weeks ago
Canada Youth for Christ Canada Full timeJob Description**Job Summary**Youth for Christ Canada is seeking a highly motivated and organized individual to serve as a Hospitality Director at Camp Cedarwood. The successful candidate will be responsible for creating a welcoming atmosphere for guests and ensuring the smooth operation of the camp's hospitality services.Key Responsibilities:Guest Services...
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Spa Guest Services Coordinator
1 month ago
Canada Four Seasons Hotels Ltd Full timePosition OverviewThe Spa Guest Services Coordinator is an essential role at Four Seasons Resort & Residences Whistler, focusing on providing an exceptional experience for our guests in a seasonal capacity.Compensation: $25.50 per hourKey Responsibilities Warmly greet guests upon their arrival at the Spa and fitness area. Demonstrate thorough knowledge of...