Service Coordinator for Loan Servicing

1 month ago

Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

About the Role:

As a key member of the Global Banking Technology & Operations (GBTO) team at SGS Société Générale de Surveillance SA, you will play a crucial role in supporting the Structured Finance department. Your primary responsibility will be to ensure operational performance and efficiency across the loan servicing perimeter.

Key Responsibilities:

  • Provide technical support to the Servicing team, focusing on building expertise within the STR Servicing teams
  • Review and authorize daily loan transactions, including Money Market, Commercial Paper, Non-performing, and Direct/Agented facilities
  • Oversee the review and approval of loan forms for new borrowings, increases, rollovers, pay-downs, and commitment reductions
  • Ensure proper reconciliation of interest, commitment fees, and investigate any discrepancies
  • Contribute to the improvement of AMER processes and aligning STR processes globally, focusing on data quality, payments, event management, and key performance indicators (KPIs)
  • Support the STR manager in monitoring STR Servicing processes and data quality through various system-generated reports
  • Serve as a Subject Matter Expert and preferred point of contact for related projects
  • Ensure comprehensive process documentation and team training to maintain high standards

Requirements:

  • Proficiency in Loan IQ (LIQ Loan System) and experience servicing syndicated deals as an agent
  • Strong understanding of loan products and cash payment principles in USD and foreign currencies
  • Advanced Excel skills
  • A minimum of 5 years of experience in commercial lending using Loan IQ, with exposure to diverse portfolios (agency/syndicated loans)
  • Knowledge of financial products, especially loans, guarantees, and standby letters of credit

Language: English

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