Dietary Support Specialist

2 months ago


Edmonton, Alberta, Canada Aramark Full time
Job Summary

The Dietary Worker plays a vital role in providing exceptional patient support and ensuring seamless meal services. This position requires strong communication skills, adaptability, and a commitment to delivering high-quality customer service.

Key Responsibilities
  • Provide patient support via phone and software systems, ensuring accurate and timely meal orders.
  • Act as a liaison between departments, facilitating effective communication and collaboration.
  • Maintain a positive and efficient demeanor, adapting to customer needs and preferences.
  • Utilize software to record patient orders and maintain accurate records.
  • Stay up-to-date on therapeutic diets and ensure meal orders are processed accurately.
  • Collaborate with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition.
  • Maintain confidentiality and adhere to safety and sanitation standards.
  • Comply with ARAMARK's standards of operation and maintain all records and reports.
Requirements
  • Previous customer service and/or call center experience preferred.
  • Experience in food service, as a dietary clerk, or in a related field preferred.
  • Fluent communication skills in English, with bilingual or multilingual a plus.
  • Ability to stay calm under pressure and adapt to change.
  • Comfort with using technology, including web-based software, keyboard, and telephone headset.
About Aramark

Aramark is a global leader in food, facilities, and uniform services. Our mission is to deliver exceptional experiences that enrich and nourish lives. We strive to create a workplace where every employee can grow, develop, and thrive.



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