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Catering Operations Manager

2 months ago


Regina, Saskatchewan, Canada Caraway Express Ltd. (Catering Kitchen) Full time
About the Role

We are seeking a highly skilled and experienced Catering Operations Manager to join our team at Caraway Express Ltd. (Catering Kitchen). As a key member of our kitchen staff, you will be responsible for overseeing the daily operations of our catering kitchen, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Supervise and Coordinate Kitchen Staff: Lead and manage a team of 3-4 kitchen staff, providing guidance and support to ensure that all tasks are completed efficiently and effectively.
  • Establish Work Schedules: Create and manage work schedules to ensure that all kitchen operations run smoothly and that staff are adequately covered.
  • Train and Develop Staff: Provide training and development opportunities to staff to enhance their skills and knowledge, and to ensure that they are equipped to meet the demands of the role.
  • Manage Inventory and Supplies: Oversee the management of inventory and supplies, ensuring that all necessary items are available and that stock levels are maintained.
  • Ensure Quality Control: Monitor and maintain high standards of quality and customer service, ensuring that all food and service meet our quality control standards.
  • Address Customer Complaints: Respond to customer complaints and concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and efficiently.
  • Prepare Reports: Prepare and submit reports on kitchen operations, including inventory management, staff performance, and customer feedback.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Personal Suitability: Flexibility and ability to work in a fast-paced environment.
Benefits
  • Support for Newcomers and Refugees: We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
  • Support for Youths: We provide awareness training to employees to create a welcoming work environment for youth.
  • Support for Indigenous People: We provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.