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Primary Care Network Manager

2 months ago


Vancouver, British Columbia, Canada EightSix Network Full time
Job Title: Primary Care Network Manager

We are seeking an experienced Primary Care Network Manager to join our team at EightSix Network. As a key member of our organization, you will play a critical role in developing and implementing patient medical homes and primary care networks on the North Shore.

Key Responsibilities:
  • Engage and inspire family physicians to advance the development and implementation of patient medical homes and primary care networks.
  • Provide management and coordination of NSDFP activities related to the establishment of the Primary Care Network(s) and Patient Medical Homes within the respective PCNs.
  • Ensure PMH/PCN goals and priorities are aligned with the North Shore's PCN strategic objectives, desired future state for primary care, funding parameters, and MOH policy directives.
  • Develop and implement plans according to project and change management methodologies, ensuring successful completion of activities.
  • Establish relationships with physician practices and clinics to support their transition to patient medical homes providing interdisciplinary team-based care.
  • Oversee the placement and orientation of nurses and allied health into patient medical homes and work with teams to successfully implement interdisciplinary care.
  • Participate in the recruitment of VCH clinical staff for patient medical homes and provide leadership, guidance, coaching, and support to staff in partnership with the VCH manager for primary care.
  • Commit to the mission of effective care coordination for indigenous patients wishing to access medical care and indigenous cultural healing.
  • Work with the First Nations Aboriginal Primary Care Network (FNAPCN) as needed to promote coordination of aboriginal services and remain aware of current indigenous services offered by the FNAPCN.
  • Track progress of the development of patient medical homes within the PCN, monitor and report on the status of implementation plans, including issues and obstacles.
  • Manage the implementation and change process to ensure on-going support to physicians, nurse practitioners, allied health, and nursing staff.
  • Lead quality improvement initiatives and support evaluation of the PCNs & PMHs by providing input on performance metrics and monitoring indicators.
  • Implement processes to assess PMH and PCN risks, identify risk mitigation strategies, and monitor risk on an on-going basis.
  • Identify resources required for PCNs and patient medical homes, prepare funding applications, and develop network budget.
Requirements:
  • A Master's Degree in a relevant discipline with minimum five years' progressive leadership experience, including experience managing and/or supervising interdisciplinary healthcare programs and/or health care projects.
  • Excellent communication, consultation, and relationship building skills to function within a complex interdisciplinary environment, including demonstrated experience working effectively with physicians.
  • Maintains a broad knowledge of provincial health care delivery systems, with a focus on primary care in BC and/or Alberta.
  • Demonstrates comprehensive knowledge of project, program, and change management principles and methodologies, and ability to coach team members on these skills.
  • Demonstrates experience and knowledge of interdisciplinary team-based care and quality improvement in a clinical setting.
  • Utilizes initiative, vision, critical thinking, and creative problem-solving abilities to develop and implement program plans.
  • Demonstrates experience facilitating effective consultation and engagement processes with multiple stakeholders, and to inspire and guide individuals towards a common vision.
  • Demonstrates leadership, facilitation, persuasion, and negotiation skills to reach consensus, and achieve program goals.
  • Strong conflict resolution skills and working knowledge of interdisciplinary team dynamics.
  • Works effectively under time pressure to meet deadlines, balance work priorities, and resolve issues in a timely manner.
  • Ability to work in an environment of uncertainty and interpret high-level policy directives for local implementation.
  • Demonstrates interest in working with Indigenous service providers and an understanding in the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) and the Truth & Reconciliation (TRC) Calls to Action.
Working Conditions:
  • Hybrid, 3 days per week in-office.
  • Monday – Friday during business hours 9 AM – 5 PM.
  • Ability to accommodate some evening and early morning meetings.
  • Access to a vehicle for local travel required.
Salary:

$90,000 - $110,000 per year

Qualified applicants please submit resume with a formal cover letter. We appreciate all applicants, but only short-listed candidates will be contacted. Applications without a cover letter will not be short-listed.

Applicants must be a Canadian Citizen or Permanent Resident.

Please visit our website at Careers | Divisions of Family Practice to view the complete job description.

Please submit your application to.