Retail Store Supervisor

2 weeks ago


Waterloo, Ontario, Canada Cellicon Full time

Job Summary

Cellicon is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our sales floor team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our retail store.

Key Responsibilities

  • Supervise and train sales staff to ensure excellent customer service and sales performance
  • Assign sales workers to duties, including cash handling, merchandise display, and customer service
  • Authorize payments by cheque and manage store finances
  • Order merchandise and manage inventory levels
  • Authorize return of merchandise and resolve customer complaints
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages

Requirements

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail environment
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and make sound decisions quickly

Working Conditions

  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Supervision: 3-4 people


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