Retail Store Supervisor

3 weeks ago


Waterloo, Ontario, Canada Cellicon Full time

Job Summary: We are seeking a highly skilled Retail Store Supervisor to lead our sales and merchandising team at Cellicon. The successful candidate will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our retail store.

Key Responsibilities:

  • Supervise and manage a team of sales staff, providing guidance and support to ensure excellent customer service.
  • Assign sales workers to duties, ensuring that the store is adequately staffed and that customers receive prompt assistance.
  • Hire and train new staff members, or arrange for their training, to ensure that they have the necessary skills to perform their duties.
  • Authorize payments by cheque and manage the store's finances.
  • Order merchandise and manage inventory levels to ensure that the store is well-stocked and that customers have access to a wide range of products.
  • Authorize the return of merchandise and resolve any issues that may arise.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve customer complaints and supply shortages in a timely and professional manner.

Requirements:

  • 3-4 years of experience in a retail management role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make sound decisions quickly.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.

Working Conditions:

  • Permanent full-time position.
  • 35 hours per week.
  • Work Language: English.


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