Restaurant Operations Manager
5 days ago
The ideal candidate for this role at Tim Hortons will possess a secondary (high) school graduation certificate and have 1 year to less than 2 years of experience in food service management.
This position involves supervising and coordinating the activities of staff who prepare and portion food, as well as training them in job duties, sanitation, and safety procedures. The successful candidate will be responsible for estimating ingredient and supply requirements, hiring food service staff, ensuring that food and service meet quality control standards, addressing customer complaints, maintaining records of stock, repairs, sales, and wastage, and preparing and submitting reports.
This is a fast-paced environment with tight deadlines and requires standing for extended periods. The ideal candidate should possess excellent oral communication skills, flexibility, and the ability to work in a team environment.
**Work Setting:** This position will involve working in various locations within the restaurant, with a focus on providing excellent customer service and ensuring a high level of quality in food preparation and presentation.
**Tasks:
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation, and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Hire food service staff
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales, and wastage
- Prepare and submit reports
- Establish work schedules
**Supervision:** The successful candidate will be responsible for supervising 5-10 people in a fast-paced environment with tight deadlines. The ideal candidate should possess excellent leadership skills and the ability to motivate and direct a team of employees.
**Salary:** $45,000 - $60,000 per year, depending on experience. This is a permanent full-time position with 35 hours of work per week.
**Benefits:*
- Competitive salary
- Opportunities for advancement
- A dynamic and supportive work environment
- Comprehensive benefits package including medical, dental, and vision coverage
- Generous paid time off and holidays
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