Food Service Supervisor
2 weeks ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our coffee shop, ensuring that our customers receive exceptional service and that our food and beverage products meet the highest quality standards.
Key Responsibilities- Supervise and Co-ordinate Activities
Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
Train and Develop StaffTrain staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure that they have the skills and knowledge needed to succeed in their roles.
Manage Inventory and SuppliesEstimate ingredient and supplies required for meal preparation, and ensure that inventory levels are maintained at optimal levels.
Ensure Quality ControlEnsure that food and service meet quality control standards, and take corrective action when necessary to prevent quality issues.
Prepare Budget and ReportsPrepare budget and cost estimates, and submit reports to management as required.
Address Customer ComplaintsAddress customers' complaints or concerns in a professional and courteous manner, and take steps to resolve issues promptly.
Requirements- Education
Secondary (high) school graduation certificate.
Work EnvironmentNoisy and fast-paced environment, with exposure to odours.
Work SettingCoffee shop, fast food outlet or concession.
Supervision3-4 people or 5-10 people, depending on the location.
Transportation/TravelOwn transportation required.
Work Conditions and Physical CapabilitiesCombination of sitting, standing, walking, and standing for extended periods.
Personal SuitabilityClient focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player.
Experience1 year to less than 2 years of experience in a supervisory role.
Health BenefitsHealth care plan, permanent employment, and 35 to 40 hours per week.
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