Food Service Supervisor
2 weeks ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.
Key Responsibilities- Supervise and Co-ordinate Staff
Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demands.
Train and Develop StaffTrain staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure that they have the skills and knowledge needed to succeed in their roles.
Manage Inventory and SuppliesEstimate ingredient and supplies required for meal preparation, and ensure that inventory levels are maintained to meet customer demand.
Ensure Quality and SafetyEnsure that food and service meet quality control standards, and that all health and safety regulations are followed.
Manage Budget and ReportsPrepare budget and cost estimates, and maintain accurate records of sales, inventory, and other key performance indicators.
Address Customer ComplaintsAddress customer complaints or concerns in a professional and courteous manner, and work to resolve issues quickly and efficiently.
Requirements- Education
Secondary (high) school graduation certificate.
Experience1 year to less than 2 years of experience in a food service or restaurant environment.
Work EnvironmentNoisy and fast-paced environment, with frequent exposure to odours.
Work SettingCoffee shop, fast food outlet or concession, or restaurant environment.
TransportationOwn transportation required.
Working Conditions and Physical Capabilities- Physical Demands
Combination of sitting, standing, walking, and standing for extended periods.
Work EnvironmentFast-paced environment, with frequent exposure to noise and odours.
Personal Suitability- Client Focus
Excellent client focus and interpersonal skills, with the ability to work effectively with customers and staff.
Team PlayerAbility to work as part of a team, with a strong focus on collaboration and communication.
InitiativeProven ability to take initiative and work independently, with a strong sense of responsibility and accountability.
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