Regional Operations Manager

4 weeks ago

Toronto, Ontario, Canada RBC Dominion Securities Inc. Full time
Job Description

RBC Dominion Securities, a leading full-service investment and wealth management firm, is seeking a highly skilled Regional Operations Manager to join their team. As a key member of the organization, you will play a critical role in supporting the Regional Director and Branch Directors in the Ontario East/West Region.

Key Responsibilities:
  • Coordinate day-to-day management, administration, communication, and operational functions to ensure seamless support to the Regional Director and Branch Directors.
  • Assist Branch Directors and Branch Operations teams with operational issues, HR, compliance, and client inquiries.
  • Manage multiple priorities, deadlines, and projects while maintaining a high level of professionalism and communication.
  • Support senior Wealth Management Canada executives as needed.
  • Develop and implement regional projects and initiatives to drive business growth and improvement.
  • Coordinate meetings, events, and conferences, including logistics, materials, and speaker arrangements.
  • Communicate regional updates and announcements to management teams and staff.
  • Lead the Regional Performance Committee, reviewing and submitting recognition awards, and distributing recognition items.
  • Consolidate and review regional financial reports, including the monthly regional report card and partnering report.
  • Assist with regional compliance, responding to audit requests, and maintaining regional-related files.
Requirements:
  • Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH).
  • 3+ years of experience working at RBC Dominion Securities or another IIROC investment firm, preferably as a Branch Operations Manager or Associate.
  • Excellent organizational, communication, and customer service skills.
  • Strong working knowledge of MS Office Suite, including Excel, Word, and PowerPoint.
What We Offer:
  • A comprehensive Total Rewards Program, including bonuses and flexible benefits.
  • Leaders who support your development through coaching and managing opportunities.
  • The ability to make a difference and lasting impact.
  • A dynamic, collaborative, and high-performing team environment.
  • A world-class training program in financial services.

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