Operations Manager

3 weeks ago

Portage la Prairie, Canada BDO Full time
About the Role

BDO is seeking a highly skilled and experienced Manager, Office Operations to join our team in Manitoba. As a key member of our administrative leadership team, you will be responsible for overseeing the day-to-day operations of our offices, ensuring seamless delivery of services to our clients.

Key Responsibilities
  • Lead a team of administrative professionals, providing guidance, coaching, and training to ensure exceptional service delivery.
  • Oversee and manage administrative activities, ensuring alignment with firm goals and objectives.
  • Streamline administrative processes, implement best practices, and provide support to all service lines to maximize efficiency and productivity.
  • Collaborate with leaders to ensure efficient and effective client service delivery.
  • Coordinate and collaborate with service line leaders to support their administrative needs and provide efficient solutions.
  • Foster a positive work environment, promoting teamwork, open communication, and a high level of team engagement.
  • Manage and coordinate office operations, including facilities management, repairs, and maintenance, and supplies.
  • Monitor and evaluate office processes, identify areas for improvement, and implement appropriate and consistent processes across the various locations.
  • Manage office expenses, including review and approval of supplier invoices.
  • Participate in budget planning for office expenses.
  • Serve as a central point of contact for internal communication and foster effective communication within the Manitoba offices.
  • Responsible for organizing and coordinating office events, such as conferences and social gatherings.
  • Ensure compliance with regulatory requirements regarding office operations, health and safety, and security.
Requirements
  • 5+ years of proven exemplary leadership of an administrative team, preferably in a multi-office environment.
  • Exceptional interpersonal skills with the ability to foster a positive, inclusive work environment, with the ability to effectively communicate and collaborate at all levels.
  • Proven experience as an Office Manager or in a similar role, preferably overseeing operations across multiple offices.
  • Proficient in using MS Office, MS Teams, Excel, with experience with Workday being an asset.
  • Experience in virtual leadership and cultivating team collaboration.
  • Strong problem-solving, analytical, and communication skills, both written and oral.
  • Dedicated to providing exceptional client service, providing high-quality work with high attention to detail.
  • Proven ability to adapt and lead in a constantly changing business environment.
  • Process improvement mindset that is continuously striving to innovate our ways of working and improve the end-user experience.
  • Ability to work in an agile environment.
About BDO

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a high priority on your personal and professional growth.

We are committed to creating a workplace that is inclusive, diverse, and respectful. We believe that our people are our greatest asset, and we strive to provide opportunities for growth and development that help our employees achieve their full potential.

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