Customer Service Representative

1 month ago

Inuvik, Canada Canadian Imperial Bank of Commerce Full time
Client Service Representative [Hourly]

Locations: Inuvik, NT

Time Type: Part time

Job Requisition ID:

We're building a relationship-oriented bank for the modern world.

What you'll be doing

As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it's answering questions, assisting with transactions, or proactively connecting clients with the right team members, you'll be the first line of support as clients work towards their financial goals. You're flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you're flexible to work at multiple banking centres within a reasonable travel distance. You'll help clients manage their accounts and products. You'll connect clients to the right CIBC team members who can help them reach their goals. You find meaning in relationships, and surround yourself with a diverse network of partners.

  1. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
  2. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
  3. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office).

Job Location: Inuvik

Employment Type: Regular

Weekly Hours: 30

Skills: Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services.

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

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