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Customer Experience Specialist

2 months ago

Inuvik, Canada Canadian Imperial Bank of Commerce Full time
Client Service Representative

At CIBC, we're building a relationship-oriented bank for the modern world. As a Client Service Representative, you'll be the first line of support for our clients, helping them achieve their financial goals.

Key Responsibilities:

  1. Provide exceptional client service, answering questions and assisting with transactions.
  2. Connect clients with the right CIBC team members to help them reach their goals.
  3. Help clients manage their accounts and products.

What You'll Need:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Flexibility to work banking centre hours, including evenings and weekends.

Why Work at CIBC:

We offer a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, employee share purchase plan, vacation offering, wellbeing support, and MomentMakers, our social recognition program.

Location: Inuvik

Employment Type: Regular

Weekly Hours: 30

Skills: Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services.