General Front Desk Agent

2 days ago


Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time
Job Title: General Front Desk AgentAbout the Role:

We are seeking a detail-oriented General Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless stay for our guests.

Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Process guests’ departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
Requirements:
  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Client focus
  • Dependability
  • Organized
  • Reliability
  • Team player
What We Offer:
  • Will train
  • Support for persons with disabilities
  • Support for newcomers and refugees
  • Support for youth
  • Support for Veterans
  • Support for Indigenous people
  • Support for mature workers
  • Support for visible minorities
Apply Now:

Apply now to become a part of our dynamic team and contribute to delivering exceptional guest experiences at Holiday Inn Express & Suites Woodstock South.


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