Front Desk Representative
2 months ago
We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South.
Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.
Key Responsibilities:- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges, and receive payments
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e., faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wake-up calls
- Provide customer service
- Attention to detail
- Fast-paced environment
- Work under pressure
- Opportunity to work in a dynamic and customer-focused environment
- Competitive compensation and benefits package
- Opportunities for professional growth and development
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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Front Desk Representative
1 month ago
Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and welcoming front desk area.Key...
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Front Desk Representative
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