Field Service Operations Specialist

7 days ago


Grande Prairie, Canada Brogan Safety Supplies Full time
About the Role

We are seeking a skilled Field Service Operations Specialist to join our team in Grande Prairie, Alberta. This role involves completing various services and customer support tasks both in-house and on-site.

Job Description

The successful candidate will be responsible for managing, testing, repairing, and re-certifying customer-owned equipment according to manufacturer specifications and local standards. This includes arranging work orders, maintaining stock levels in mobile units, and creating accurate records of vehicle inspections, driving logs, and equipment inspections.

This role requires excellent organizational skills, attention to detail, and troubleshooting abilities. The ideal candidate should have fluency in speaking, reading, and writing English, as well as a valid Class 5 driver's license and ability to lift up to 50 pounds periodically.

We offer a dynamic work environment with opportunities for career growth, autonomy, and decision-making. Our company is involved in the energy transformation in Canada and has been certified as a Great Place to Work. We promote a culture of rewards and recognition, offering annual profit-sharing, flexible group insurance plans, and other benefits.

Key Responsibilities
  • Manage and maintain customer-owned equipment according to manufacturer specifications and local standards.
  • Arrange work orders and maintain adequate stock levels in mobile units.
  • Create and maintain accurate records of vehicle inspections, driving logs, equipment inspections, and schedules.
  • Develop and manage growth in the portfolio by working closely with customers, sales department, and management.
Requirements
  • Professional and courteous demeanor.
  • Excellent organizational skills.
  • Fluency in speaking, reading, and writing English.
  • Valid Class 5 driver's license.
  • Able to lift up to 50 pounds periodically.
What We Offer
  • Annual profit-sharing.
  • Flexible group insurance plans.
  • Free health resources (telemedicine and EAP).
  • Group RRSP with employer contribution and TFSA.
  • Postsecondary Scholarship Program for employee children.
  • Years of Service Recognition Program.


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