Field Service Specialist

7 months ago

Grande Prairie, Canada Spartan Controls Ltd. Full time

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.

Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

**Summary**:
This is an amazing opportunity for individuals who want to work with a leading automation supplier, providing innovative solutions based on industry-recognized technologies in some of the largest installations in the world. This is a very diverse role that provides the opportunity to become proficient in Automation, PLC programming, and Engine & Compressor operation/tuning. You will become an expert in the field, heavily relied upon to provide the knowledge and experience customers require in order to keep their equipment running safely and efficiently.

This is not your typical field technician job. This is a career that will invest in your success and future, with unlimited room for growth and advancement. Spartan Controls will provide a fully tooled truck, excellent benefits, improved work-life balance, a guaranteed base salary along with overtime and company profit sharing, flex days, and the opportunity to become an owner in the company. (And you get to sleep in your own bed the majority of workdays)

Spartan Controls operates as a very tight knit team, helping each other to succeed as individuals while exceeding customer expectations.

**Role and Responsibilities**:

- Provide on-demand field service support to gas compression control with a focus on products and solutions sold through our Machinery Performance: Engine & Compression Solutions division (E&C)
- You will become an industry expert on the following:

- Programmable Logical Controllers (PLC)
- REMVue and Sixnet RTU (Isagraf)
- Allen-Bradley (RS500/5000 and Studio5000)
- Schneider Proface HMI (GP-ProEX) and PanelView HMI (FT View Studio)
- Altronic Shutdown & Control Systems
- Ignition systems and their components
- Air Fuel Ratio controllers
- And much, much more
- On-Site start-up and commissioning services for all of our E&C products and solutions
- Involvement in installation, troubleshooting and repair of other products Spartan Controls supplies to the oil and gas industry which include:

- Fisher valves & regulators, Rosemount transmitters (flow, level, temperature) vibration sensors, I2P’s, DVC’s, VFD’s, DeltaV systems
- Quality assurance on new equipment including testing new hardware and debugging new software
- Provide telephone customer support on E&C products and solutions
- Interfacing and building lasting relationships with Internal and external customers
- Participating in our 7/24 on call rotation
- Frequent domestic travel with opportunities for potential travel to the US and other International countries

**Qualifications and Skills**:

- At least one of the following with 3+ years related industry experience:

- Journeyman Instrument Technician Certificate
- Journeyman Electrician Certificate
- Instrumentation/Electrical Engineering Technology diploma
- Heavy duty/Compressor mechanic
- Experience with industrial software, familiarity with computer hardware fundamentals, network communication structures and programming experience are considered an asset
- Moderate to strong computer skills/knowledge
- Strong problem-solving skills are critical for this position
- Mechanical aptitude, proper use of hand tools
- Safety-oriented mentality
- Solid customer service habits and practices
- Entrepreneurial work ethic
- High expectations for the quality of your own work, driven to do it right the first time
- Self-directed and able to work independently, as well as in a team environment
- Ability to produce quality documentation in a timely and accurate manner
- Able to drive long distances (typically in the range of 2 to 4 hours one way)
- Occasional moderate lifting (i.e. up to approximately 25 kg)
- Willingness to occasionally work long days, answer the phone at all hours, go the extra mile to help customers
- Valid Class 5 driver's license, safe driving record and willing to travelClose Date: Open Until Filled

IND123

Requisition ID: 1001

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