Duty Manager

2 weeks ago

Richmond, British Columbia, Canada AGI Canadian Company Full time

**Job Summary**

We are seeking a highly experienced and skilled Duty Manager to join our team at AGI Canadian Company. As a Duty Manager, you will be responsible for supervising and directing the work of ramp team members, creating and managing schedules, and ensuring the smooth operation of ramp activities.

**Key Responsibilities:**

  • Supervise and direct the work of ramp team members to ensure efficient and safe aircraft handling and loading/unloading.
  • Create and manage schedules to ensure adequate staffing for all ramp operations.
  • Assist with recruiting and hiring, and provide on-the-job training and professional development opportunities for team members.
  • Serve as a point person for customers and management to minimize or eliminate potential delays.
  • Enforce all AGI and Airline safety regulations, as well as company policies.
  • Ensure that all GSE maintenance procedures are assigned and completed on each shift.
  • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and log flight information for billing purposes.
  • Actively search for and report to station management any future business opportunities.
  • Assist with all ramp team duties as needed.

**Requirements:**

  • Demonstrate strong communication skills to interact professionally with team members and customers.
  • Be at least 18 years old and possess a high school diploma, GED, or work experience equivalent.
  • Have a valid driver's license with a clean driving record.

**Physical Demands:**

  • Lift up to 70 pounds (32 kg) on a regular basis.
  • Carry heavy items up and down jetway stairs.
  • Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Work outside in all types of weather, around jet and machinery noises.

**About AGI Canadian Company:**

We are an international ground handler that supports the airline industry. We are committed to delivering quality services by maintaining the highest level of safety and supplying efficient, effective staff. We are an equal opportunity employer and celebrate diversity, committed to creating an inclusive environment for all employees.

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