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Duty Manager
2 months ago
**Job Summary**
We are seeking a highly experienced and skilled Duty Manager to join our team at AGI Canadian Company. As a Duty Manager, you will be responsible for supervising and directing the work of ramp team members, creating and managing schedules, and ensuring the smooth operation of ramp activities.
**Key Responsibilities**
- Supervise and direct the work of ramp team members to ensure efficient and safe aircraft handling and loading/unloading operations.
- Create and manage schedules to ensure adequate staffing for all ramp operations, including nights, weekends, and holidays.
- Assist with recruiting and hiring, and provide on-the-job training and ongoing professional development opportunities for team members.
- Serve as the point person for customers and management to minimize or eliminate potential delays and ensure excellent customer service.
- Observe and enforce all AGI and Airline safety regulations, as well as company policies, to maintain a safe working environment.
- Assure that all Ground Support Equipment (GSE) maintenance procedures are assigned and completed on each shift.
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and log flight information for billing purposes.
- Actively search for and report to station management any future business opportunities.
- Assist with all ramp team duties, including safety walks, baggage/cargo handling, aircraft servicing, and safely operating GSE around aircraft, as needed.
**Requirements**
- Demonstrate strong communication skills to interact professionally with team members and customers.
- Be at least 18 years old and possess a high school diploma, GED, or work experience equivalent.
- Have a valid driver's license with a clean driving record.
**Physical Demands**
- Lift up to 70 pounds (32 kg) on a regular basis.
- Carry heavy items up and down jetway stairs.
- Climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Work outside in all types of weather, around jet and machinery noises.
**About AGI Canadian Company**
AGI Canadian Company is an international ground handler that supports the airline industry. We are committed to delivering quality services by maintaining the highest level of safety and supplying efficient, effective staff. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
