Bilingual Training and Development Coordinator
4 weeks ago
As a Bilingual Training and Development Specialist at Raymond James Ltd., you will play a key role in enhancing the competencies of employees by designing and conducting branch-training programs that boost employee performance in line with the company's core values.
Key Responsibilities- Collaborate with PCG teams and RJL Divisions to identify target audience's training requirements and needs;
- Develop, create, and deploy a variety of learning materials;
- Write/produce standardized business process user manuals (job aids);
- Assist with layout, editing, and organizing of content as required;
- Evaluate the effectiveness of training by measuring and evaluating feedback from participants;
- Design assessments for verifying learner knowledge and capability and provide summarized reporting;
- Deliver training courses;
- Deliver "ade ad hoc" training as required/scheduled for new recruits across the Raymond James' business lines;
- Periodically evaluate ongoing programs to ensure that they reflect any changes;
- Stay abreast of the new trends and tools in employee development;
- Other duties as assigned.
Requirements
- Minimum of 5 years experience in a similar role and scope
- Experience in the financial services or brokerage industry required;
- Fully proficient in French (written and oral)
- Extensive knowledge of instructional design theory and learning principles;
- Proven ability to master the full training cycle;
- Familiarity with traditional and modern training methods, tools and techniques;
- Ability to apply adult learning principles;
- Experience with multiple delivery methods, including e-learning initiatives;
- Experience in a training or classroom environments;
- Excellent proficiency in business process concepts (i.e. workflow diagrams, process mapping techniques), e-learning software (Articulate Storyline), and Zoom, etc;
- Experience utilizing a learning management system (LMS).
What We Offer
- Competitive salary range: $60,000 - $75,000 in BC
- Flexible workstyles
- Competitive performance bonuses/incentives
- Comprehensive benefits package
- Opportunities for internal promotion and community involvement
Education and Experience
- Bachelors degree in a related field of study
- Post-secondary education in learning principles and/or certification in adult continuing education or instructions.
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