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Records and Information Systems Analyst

2 months ago

Burnaby, British Columbia, Canada BC Housing Full time
Job Summary

This is a challenging opportunity for a skilled Records and Information Systems Analyst to join BC Housing's team. The successful candidate will be responsible for maintaining and administering the Electronic Document Records Management System (EDRMS) and Content Records Management System (CRMS).

Key Responsibilities
  • Maintenance and administration of EDRMS and CRMS
  • Identifying, analyzing, and resolving technical and records management issues
  • Providing system/database technical support
  • Conducting quality assurance testing
  • Developing system procedures
  • Providing training workshops to employees on the use and maintenance of EDRMS
  • Promoting the use of EDRMS and providing expertise and advice to program areas regarding records information systems and records management practices
Requirements
  • Diploma in information management, records management, or archival studies, or other relevant fields
  • Considerable related experience in designing, implementing, supporting, and administering a complex, corporate-wide electronic records management system
  • Sound experience in records management positions, including experience in applying Administrative Records Classification System (ARCS) and Operational Records Classification System (ORCS)
  • Sound experience in providing training to adult learners
  • Or an equivalent combination of education, training, and experience acceptable to the employer
  • Criminal Record Check Required
Preferred Qualifications
  • Sound knowledge and understanding of the principles, practices, statutory requirements, and government policy relating to records management
  • Sound knowledge of electronic records management systems and government records classification systems
  • Ability to gather and write business requirement documents
  • Ability to learn and understand the organization, policies, and programs of BC Housing
  • Ability to assess BC Housing's record-keeping requirements
  • Ability to contribute to the development of systems specifications during the design and development stages of electronic records management systems
  • Ability to develop training plans and course materials, and deliver training using various methods
  • Ability to understand business functions of the various business areas and effectively apply proper usage of the electronic records management system
  • Ability to effectively administer the electronic records program and ensure consistency with established standards
  • Ability to deal with confidential information using judgment and discretion
  • Ability to develop and maintain strong working relationships with all levels of staff within the organization and with records management vendors and consultants
  • Ability to provide technical support and advice in the resolution of records management related issues
  • Good communication, consensus building, and interpersonal skills
  • Good analytical, problem-solving, organizational, and time-management skills
  • Proficiency in productivity applications such as MS Excel, MS Word, MS PowerPoint, and MS Visio