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Records and Information Systems Specialist
2 months ago
Job Summary
The Records and Information Systems Analyst is a key role within BC Housing, responsible for the maintenance and administration of the records management system and daily operations. This position identifies, analyzes, and resolves technical and records management issues related to the implementation and use of the electronic records management system (EDRMS) and corporate records management system (CRMS).
Key Responsibilities
- Maintenance and administration of the records management system, including troubleshooting and resolving technical issues
- Providing system/database technical support to users
- Working closely with the IMT Technical Services and Enterprise Business Systems teams to conduct quality assurance testing, develop system procedures, and provide training workshops
- Developing and maintaining strong working relationships with all levels of staff within the organization and with records management vendors and consultants
- Providing technical support and advice in the resolution of records management related issues
Requirements
- Diploma in information management, records management, or archival studies, or other relevant fields
- Considerable related experience in designing, implementing, supporting, and administering a complex, corporate-wide electronic records management system
- Sound experience in records management positions, including experience in applying Administrative Records Classification System (ARCS) and Operational Records Classification System (ORCS)
- Sound experience in providing training to adult learners
- Ability to gather and write business requirement documents
- Ability to learn and understand the organization, policies, and programs of BC Housing
- Ability to assess BC Housing's record-keeping requirements
- Ability to contribute to the development of systems specifications during the design and development stages of electronic records management systems
- Ability to develop training plans and course materials, and deliver training using various methods
- Ability to understand business functions of the various business areas and effectively apply proper usage of the electronic records management system
- Ability to effectively administer the electronic records program and ensure consistency with established standards
- Ability to deal with confidential information using judgment and discretion
- Good communication, consensus building, and interpersonal skills
- Good analytical, problem-solving, organizational, and time-management skills
- Proficiency in productivity applications such as MS Excel, MS Word, MS PowerPoint, and MS Visio
Working with BC Housing
BC Housing is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are an Indigenous candidate, please feel free to connect with an Indigenous team member to discuss the recruitment process and our workplace.
