CCM Technical Lead
2 weeks ago
We are seeking a skilled CCM Technical Lead to join our team at NTT DATA Services. This is a fully remote role that can be based anywhere in Canada.
Key Responsibilities:
- Develop a deep understanding of project requirements and create Technical Specification Documents (TSD)
- Code changes as per current architecture, utilizing MS Word for template design and coding
- Conduct unit testing to ensure quality and accuracy
- Participate in project reviews and contribute to the development of project plans and estimates
- Ensure timely project delivery and collaborate with the team to identify process improvements
Basic Qualifications:
- 5+ years of experience working with SmartCom tools, focusing on template design and configuration
- 5+ years of experience with XML and schema
About NTT DATA Services:
NTT DATA Services is a trusted global innovator of business and technology solutions. We serve a significant portion of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in over 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.
We are an equal opportunity employer and consider all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
-
CCM Technical Lead
4 weeks ago
Toronto, Ontario, Canada NTT DATA Services Full timeJob Title: CCM Technical LeadNTT DATA Services is seeking a highly skilled CCM Technical Lead to join our team. As a CCM Technical Lead, you will be responsible for leading the development and implementation of CCM solutions using SmartComm.Key Responsibilities:Develop and maintain CCM solutions using SmartCommLead the implementation of CCM...
-
CCM Technical Lead
4 weeks ago
Toronto, Ontario, Canada NTT DATA Services Full timeJob Title: CCM Technical LeadNTT DATA Services is seeking a highly skilled CCM Technical Lead to join our team. As a CCM Technical Lead, you will be responsible for leading the development and implementation of CCM solutions using SmartComm.Key Responsibilities:Develop and maintain CCM solutions using SmartCommLead the implementation of CCM...
-
CCM Technical Lead
4 weeks ago
Toronto, Ontario, Canada NTT DATA Services Full timeJob Title: CCM Technical LeadWe are seeking a highly skilled CCM Technical Lead to join our team at NTT DATA Services. As a key member of our organization, you will be responsible for leading the technical aspects of our Customer Communication Management (CCM) solutions.About the Role:Lead the technical development and implementation of CCM...
-
CCM Technical Lead
4 weeks ago
Toronto, Ontario, Canada NTT DATA Services Full timeJob Title: CCM Technical LeadWe are seeking a highly skilled CCM Technical Lead to join our team at NTT DATA Services. As a key member of our organization, you will be responsible for leading the technical aspects of our Customer Communication Management (CCM) solutions.About the Role:Lead the technical development and implementation of CCM...
-
CCM Technical Lead
3 weeks ago
Toronto, Ontario, Canada NTT DATA Services Full timeJob Title: CCM Technical LeadWe are seeking a highly skilled CCM Technical Lead to join our team at NTT DATA Services. As a key member of our organization, you will be responsible for leading the development and implementation of our Customer Communication Management (CCM) solutions.About the Role:Lead the technical design and development of CCM solutions to...
-
CCM Technical Lead
3 weeks ago
Toronto, Ontario, Canada NTT DATA Services Full timeJob Title: CCM Technical LeadWe are seeking a highly skilled CCM Technical Lead to join our team at NTT DATA Services. As a key member of our organization, you will be responsible for leading the development and implementation of our Customer Communication Management (CCM) solutions.About the Role:Lead the technical design and development of CCM solutions to...
-
CCM Technical Lead
4 weeks ago
Toronto, Ontario, Canada NTT DATA Full timeAbout the RoleNTT DATA is seeking a highly skilled CCM Technical Lead to join our team. As a CCM Technical Lead, you will be responsible for leading the development and implementation of CCM solutions using SmartComm.Key ResponsibilitiesDevelop and maintain CCM solutions using SmartCommLead project teams to ensure successful project deliveryCollaborate with...
-
CCM Technical Lead
4 weeks ago
Toronto, Ontario, Canada NTT DATA Full timeAbout the RoleNTT DATA is seeking a highly skilled CCM Technical Lead to join our team. As a CCM Technical Lead, you will be responsible for leading the development and implementation of CCM solutions using SmartComm.Key ResponsibilitiesDevelop and maintain CCM solutions using SmartCommLead project teams to ensure successful project deliveryCollaborate with...
-
CCM Technical Lead
3 weeks ago
Toronto, Ontario, Canada NTT DATA Services Full timeJob Title: CCM Technical LeadWe are seeking a highly skilled CCM Technical Lead to join our team at NTT DATA Services. As a key member of our organization, you will be responsible for leading the development and implementation of innovative CCM solutions.About the Role:Lead the design, development, and deployment of CCM solutions that meet business...
-
CCM Technical Lead
3 weeks ago
Toronto, Ontario, Canada NTT DATA Services Full timeWe are seeking a highly skilled CCM Technical Lead to join our team at NTT DATA Services. As a key member of our team, you will be responsible for leading the development and implementation of CCM solutions using the SmartComm tool.Key Responsibilities:Develop and maintain a deep understanding of project requirements and create technical specifications...
-
CCM Technical Lead
3 weeks ago
Toronto, Ontario, Canada NTT DATA Services Full timeWe are seeking a highly skilled CCM Technical Lead to join our team at NTT DATA Services. This is a fully remote role that can be based anywhere in Canada.Key Responsibilities:Develop and implement CCM solutions using SmartComm and MS WordCollaborate with project teams to understand requirements and create technical specificationsDesign and code templates,...
-
CCM Technical Lead
9 hours ago
Toronto, Ontario, Canada NTT DATA Services Full timeAbout the Role:We are seeking a highly skilled CCM Technical Lead (SmartComm) to join our team. As a key member of our organization, you will be responsible for leading the development and implementation of contact center solutions.Key Responsibilities:Develop and maintain technical requirements and specifications for contact center solutions.Lead the...
-
CCM Solutions Architect
2 weeks ago
Greater Toronto Area, Canada, Ontario Messagepoint Full timeAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as marketers, CX teams and...
-
Field Technical Specialist
3 weeks ago
Toronto, Ontario, Canada KNG Technical Inc. Full timeJob Title: Field Computer SpecialistJob Summary:We are seeking a highly skilled Field Computer Specialist to join our team at KNG Technical Inc. The ideal candidate will have a strong background in computer systems, technical support, and clinical laboratory experience.Key Responsibilities:Perform on-site application studies and lab evaluations to ensure...
-
Field Technical Specialist
2 months ago
Toronto, Ontario, Canada KNG Technical Inc. Full timeJob SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at KNG Technical Inc. The successful candidate will be responsible for providing technical support and training to customers in the diagnostics industry.Key ResponsibilitiesConduct on-site application studies and lab evaluations to ensure product performance and...
-
Field Technical Specialist
2 months ago
Toronto, Ontario, Canada KNG Technical Inc. Full timeJob SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at KNG Technical Inc. The successful candidate will be responsible for providing technical support and training to customers in the diagnostics industry.Key ResponsibilitiesConduct on-site application studies and lab evaluations to ensure product performance and...
-
Field Technical Specialist
2 months ago
Toronto, Ontario, Canada KNG Technical Inc. Full timeJob SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at KNG Technical Inc. The successful candidate will be responsible for providing technical support and training to customers in the diagnostics industry.Key ResponsibilitiesConduct on-site application studies and lab evaluations to ensure product performance and...
-
Field Technical Specialist
2 months ago
Toronto, Ontario, Canada KNG Technical Inc. Full timeJob SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at KNG Technical Inc. The successful candidate will be responsible for providing technical support and training to customers in the diagnostics industry.Key ResponsibilitiesConduct on-site application studies and lab evaluations to ensure product performance and...
-
Lead Instrumentation Specialist
1 month ago
Toronto, Ontario, Canada Firebag Technical Solutions Full timeAbout Firebag Technical SolutionsWe are a professional consulting engineering firm providing project planning, engineering design, and project management services to the Oil and Gas industry. Our expertise lies in conventional Oil and Gas projects, heavy oil (SAGD, CSS) processing, and enhanced oil recovery projects.Main Duties and CompetenciesThe...
-
Lead Instrumentation Specialist
1 month ago
Toronto, Ontario, Canada Firebag Technical Solutions Full timeAbout Firebag Technical SolutionsWe are a professional consulting engineering firm providing project planning, engineering design, and project management services to the Oil and Gas industry. Our expertise lies in conventional Oil and Gas projects, heavy oil (SAGD, CSS) processing, and enhanced oil recovery projects.Main Duties and CompetenciesThe...