Banking Professional

3 days ago

DollardDes Ormeaux, Quebec, Canada NBC Full time
{"h1": "Banking Advisor Role at NBC", "p": "As a Banking Advisor at NBC, you will have the opportunity to work in a dynamic and versatile role that allows you to make a positive impact on the lives of our clients and colleagues. Your primary responsibility will be to provide exceptional customer service and support to our clients, helping them to achieve their financial goals and objectives.

Key Responsibilities:

* Greet clients and answer their questions in a friendly and approachable manner
* Help clients use our banking applications and ABMs
* Listen to clients' needs and resolve complex situations
* Provide advice and offer transaction solutions for Personal Banking clients
* Build lasting business relationships with clients
* Ensure client satisfaction and engagement
* Refer clients to specialist colleagues for their specific needs
* Ensure adherence to compliance and risk management rules

Working with a Team:

You will be part of a team of experts who are passionate about delivering exceptional customer service and support. Our team values collaboration, innovation, and continuous learning. We work together to ensure our clients reach their goals and colleagues do what they love.

Career Opportunities:

As a Banking Advisor, you will have the opportunity to advance in your career, get promoted, or move to another region or branch. We offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role.

Requirements:

* Hold a college diploma (DEC) or equivalent
* Customer service experience, inclusive attitude, and openness to diversity
* Positive attitude and empathy for clients
* Interest in technology and skilled in sharing knowledge
* Ability to adapt to different situations

Benefits:

In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These benefits include health and wellness programs, flexible group insurance, a generous pension plan, and employee share ownership plan.

About NBC:

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We welcome all candidates and want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us.

What can you bring to our team?

Come live your ambitions with us.

", "h2": "Key Skills:

* Accountability
* Brand Ambassadorship
* Business Development
* Client-focused
* Customer Relationship Management
* Detail-oriented
* Digital literacy
* Driving Results
* Emotional Intelligence
* Empathy
* Humility
* Learning Agility
* Oral Communication
* Teamwork

", "h3": "Benefits:

* Health and wellness program
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic

"}

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