Gaming Floor Attendant
4 weeks ago
About the Role
We are seeking a skilled and customer-focused individual to join our team as a Slot Attendant. In this role, you will provide exceptional support to our guests, ensuring they have a memorable experience at Gateway Casinos & Entertainment Limited.
Key Responsibilities
- Observe slot players and machines in specific areas, providing vital front-line customer support.
- Offer instruction and answer questions on various games and machines to ensure our guests have a positive experience.
- Manage a cash float, verify and provide jackpot payouts and monetary change to guests.
- Replenish and maintain slot machines, monitor machine stack lights to ensure prompt service.
- Perform other duties as operational needs.
Requirements
- Experience handling cash and working with the public.
- Superior customer service skills and ability to work in a fast-paced environment.
- Basic knowledge of slot machine functions is an asset.
- Able to stand for long periods of time and pull, lift, and carry objects weighted similar to a full box of paper.
- Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario)
- The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province).
- DealUs In (Phase 1) and Reel Facts VLT training within 30 days of start (Alberta).
- Ability to multi-task and thrive in a team environment.
About Us
Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. We employ approximately 8,648 people and boast approximately 448 table games, 13,887 slots, 85 restaurants and bars and 561 hotel rooms. We are committed to providing a dynamic and fun work environment, with ongoing training and leadership programs. Join our team and experience the excitement of the gaming industry
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