Dual Surveillance Supervisor

3 weeks ago


Port Perry, Canada Great Canadian Entertainment Full time

Job Title: Dual Surveillance Supervisor

About the Role:

We are seeking a highly skilled and experienced Dual Surveillance Supervisor to join our team at Great Canadian Entertainment. As a key member of our surveillance team, you will be responsible for monitoring and observing casino operations, ensuring the security and integrity of our assets, staff, and guests.

Key Responsibilities:

  • Supervise and manage Surveillance Operators, delegating tasks and maintaining awareness of all gaming operations
  • Communicate effectively with internal and external customers, delivering exceptional customer service
  • Investigate and report irregular, unusual, or suspicious activities
  • Monitor and document logs, enter information into trackers, and prepare departmental reports
  • Ensure compliance with Alcohol and Gaming Commission regulations and applicable laws

Requirements:

  • Secondary School diploma, with preference to graduates with a post-secondary education in Law and Security or Criminology
  • Minimum of 1 year of Surveillance/Security related experience, with preference to Supervisory experience
  • Strong leadership, analytical, observational, organizational, and interpersonal skills
  • Exceptional verbal and written communication skills

What We Offer:

Great Canadian Entertainment offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing our employees with a safe and welcoming work environment, and we are looking for individuals who share our values.



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