Front Desk Receptionist

2 months ago

Rocky Mountain House, Canada Nice Nails Ltd. Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Nice Nails Ltd. as a Customer Service Representative.

Key Responsibilities
  • Greet and Assist Clients

Provide exceptional customer service by greeting clients, directing them to the appropriate service areas, and obtaining necessary information to facilitate their visit.

Process Client Information

Accurately record and relay client information, ensuring seamless communication and efficient service delivery.

Manage Office Supplies and Records

Order and maintain office supplies, as well as record and update work records and logs to ensure accuracy and compliance.

Handle Client Payments and Invoices

Process client payments, send invoices, and maintain accurate financial records to ensure timely and efficient payment processing.

Provide Administrative Support

Perform various administrative tasks, including filing, sorting, and distributing mail, as well as answering telephone calls and relaying messages to ensure seamless communication.

Calculate Billing Charges

Accurately calculate billing charges and provide clients with clear and concise information regarding their account.

Support Team Efforts

Collaborate with the team to achieve common goals, demonstrating a strong ability to multitask and prioritize tasks effectively.

Requirements
  • Education

Secondary (high) school graduation certificate or equivalent experience.

Personal Qualities

Organized, team player, and ability to multitask.

Work Experience

Will train, with a focus on providing exceptional customer service and supporting the team's efforts.

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